Sr. Product Designer

Care.com•Austin, TX
•Hybrid

About The Position

Care.com’s CareBenefits is dedicated to transforming the way companies support their employees’ caregiving needs. Our mission is to provide businesses with innovative solutions that help employees manage family care responsibilities, boosting workplace satisfaction and productivity. As a team of dedicated professionals, we understand the complexities of caregiving responsibilities and offer holistic services to support the diverse needs of today's workforce. Our approach combines advanced data analytics, cutting-edge technology, and deep industry expertise to deliver comprehensive care solutions that integrate seamlessly with existing employee benefits. At CareBenefits, we value innovation, collaboration, and a commitment to enhancing employee well-being. If you’re passionate about driving meaningful change and improving work environments through strategic care solutions, CareBenefits is the place where your talents can make a significant impact. We are looking for a Product Designer to join our team and help us shape the future of employee care benefits. Are you ready to create user experiences that matter and make people’s lives better? Care.com is looking for a top-notch Sr. Product Designer to join our agile team to strategize and create an outstanding user experience for our users. The ideal person will be passionate about user experience and visual design with an ability to artfully realize UX designs on our desktop, mobile web, iOS, and Android applications. If you are up for the challenge, get in touch!

Requirements

  • 5+ years of professional product design experience
  • Exceptional design craftsmanship
  • Online portfolio of consumer-facing products
  • A strong presenter to management and peers
  • Ability to mentor junior team members
  • Expert level mastery of Figma, Claude Design, and User Testing tools.
  • Experience working within or designing for large design systems and component libraries
  • Strong storytelling, interpersonal, communication, influencing, and facilitation skills
  • Demonstrated love of the open, iterative design process – constantly sketching, showing messy work in progress, iterating, shipping, learning, growing, and shipping some more
  • A strong passion for working with (and simplifying) complex content systems that span multiple products and build on top of an existing design system
  • A collaborative approach to working in an agile environment across multiple teams, geographies, and business units
  • Experience using qualitative and quantitative measures as well as peer and stakeholder feedback to find ways to inform and refine design solutions

Nice To Haves

  • Experience working across multiple platforms preferred (Android, iOS, mobile web, desktop) to deliver consistent experiences across multiple touchpoints
  • Experience working in an agile environment preferred
  • Knowledge of and experience with responsive design is a plus

Responsibilities

  • Craft seamless end-to-end customer experiences
  • Lead early-stage research and build A/B tests and experiments that inform an intuitive information architecture
  • Create design solutions and interactive prototypes synthesizing team feedback, identified user and business needs, and observations from both qualitative and quantitative data about user behavior
  • Facilitate design workshops with content strategists, content designers, developers, customer support, and other stakeholders

Benefits

  • health insurance coverage
  • life, and disability insurance
  • a generous 401K employer matching program
  • paid holidays
  • paid time off (PTO)
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