Sr. Product Designer

Care.com•Austin, TX
•$125,000 - $135,000•Hybrid

About The Position

Care.com is looking for a top-notch Sr. Product Designer to join our agile team to strategize and create an outstanding user experience for our users. The ideal person will be passionate about user experience and visual design with an ability to artfully realize UX designs on our desktop, mobile web, iOS, and Android applications. This role involves crafting seamless end-to-end customer experiences, leading early-stage research, building A/B tests and experiments to inform information architecture, and creating design solutions and interactive prototypes. The designer will synthesize team feedback, user and business needs, and data observations. They will also facilitate design workshops with various stakeholders including content strategists, content designers, developers, and customer support.

Requirements

  • 5+ years of professional product design experience
  • Exceptional design craftsmanship
  • Online portfolio of consumer-facing products
  • A strong presenter to management and peers
  • Ability to mentor junior team members
  • Expert level mastery of Figma, Claude Design, and User Testing tools.
  • Experience working within or designing for large design systems and component libraries
  • Strong storytelling, interpersonal, communication, influencing, and facilitation skills
  • Demonstrated love of the open, iterative design process – constantly sketching, showing messy work in progress, iterating, shipping, learning, growing, and shipping some more
  • A strong passion for working with (and simplifying) complex content systems that span multiple products and build on top of an existing design system
  • A collaborative approach to working in an agile environment across multiple teams, geographies, and business units
  • Experience using qualitative and quantitative measures as well as peer and stakeholder feedback to find ways to inform and refine design solutions

Nice To Haves

  • Experience working across multiple platforms preferred (Android, iOS, mobile web, desktop) to deliver consistent experiences across multiple touchpoints
  • Experience working in an agile environment preferred
  • Knowledge of and experience with responsive design is a plus

Responsibilities

  • Craft seamless end-to-end customer experiences
  • Lead early-stage research and build A/B tests and experiments that inform an intuitive information architecture
  • Create design solutions and interactive prototypes synthesizing team feedback, identified user and business needs, and observations from both qualitative and quantitative data about user behavior
  • Facilitate design workshops with content strategists, content designers, developers, customer support, and other stakeholders

Benefits

  • health insurance coverage
  • life, and disability insurance
  • a generous 401K employer matching program
  • paid holidays
  • paid time off (PTO)
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