About The Position

Medtronic is seeking a Clinical Specialist to serve as the primary technical and clinical resource for Cardiac Surgery in the New England territory. This remote role is not based at a physical Medtronic site, but the successful candidate must reside within the territory, drive to multiple regional accounts, and hold a valid driver's license. The territory includes academic institutions, high-volume cardiac surgery centers, community hospitals, and strategic growth accounts. The position reports directly to the District Manager, Cardiac Surgery. The specialist supports Medtronic's Heart Valve, Left Atrial Appendage Management, Repair, Surgical Ablation, and Revascularization portfolios. The role partners closely with Territory Managers, District Managers, Area Leadership, Marketing, Medical Affairs, physicians, and clinical teams to advance physician education and adoption, support first and complex cases, and contribute to account development and growth initiatives. Responsibilities include technical and clinical procedural support, education and training, competitive and clinical evidence communication, and administrative support across a large geography. The role requires approximately 60–70% travel throughout the territory, with occasional travel outside the assigned geography for training programs, national meetings, wet labs, and educational events. Evening and weekend availability is required as customer needs and educational programs dictate.

Requirements

  • High school diploma and at least 14 years of experience, including cath lab, CVOR, or clinical experience; or an associate diploma and at least 12 years of experience; or a bachelor's degree and at least 10 years of experience.
  • Reside within the assigned territory and hold a valid driver's license.
  • Travel approximately 60–70% throughout the territory and occasionally outside the assigned geography.
  • Be available and willing to work evenings and weekends as required to support customer needs and educational programs.
  • For a baccalaureate degree earned outside the United States, hold a degree satisfying the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A).

Nice To Haves

  • Experience with cardiac implantable devices.
  • Experience with education and training techniques.

Responsibilities

  • Provide technical leadership regarding implantation and use of Medtronic Surgical Based Therapy products and procedures.
  • Educate physicians, physician assistants, perfusionists, and operating room staff on product indications, procedural techniques, and appropriate product use.
  • Maintain comprehensive clinical and technical product knowledge.
  • Consult with physicians, customers, and sales staff on troubleshooting and complex procedural challenges.
  • Serve as a clinical resource during physician adoption and growth phases, including procedural coverage and first-case support.
  • Assist field and Medical Affairs teams with customer communications regarding device complaints, product evaluations, and explants.
  • Support safe and effective adoption of Medtronic technologies.
  • Collaborate with sales personnel on physician targeting and attendance at Medtronic-sponsored training programs.
  • Engage with physicians and clinical teams before, during, and after educational events, and provide follow-up, procedural reviews, in-servicing, and first-case support.
  • Support minimally invasive cardiac surgery and advanced procedural training initiatives.
  • Participate in dissemination of peer-reviewed scientific and clinical information.
  • Develop and maintain influential relationships with key customers, physician leaders, attending surgeons, and academic institutions.
  • Support onboarding and development of new sales representatives and clinical specialists.
  • Provide technical expertise for regional education and training activities, and deliver product and competitive training to field personnel.
  • Assist with educational programs for physicians, residents, fellows, and advanced practice providers.
  • Partner with District Managers and Territory Managers on resident and fellow development initiatives and early-career surgeon education.
  • Assist in developing and executing future physician education initiatives.
  • Maintain expertise in competitive technologies and therapies, and communicate competitive information, market trends, and clinical evidence to field teams.
  • Remain current on peer-reviewed publications, clinical data, and evolving standards of care.
  • Schedule travel efficiently to accomplish multiple objectives.
  • Maintain hospital access and vendor credentialing requirements, complete expense reports accurately and on time, and maintain required training and compliance certifications.
  • Manage time, resources, and priorities across a large geography.
  • Communicate professionally and collaborate across functions to support physician adoption, account development, and business growth.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Health Savings Account
  • Healthcare Flexible Spending Account
  • Life insurance
  • Long-term disability leave
  • Dependent daycare spending account
  • Tuition assistance or reimbursement
  • Simple Steps global well-being program
  • Incentive plans
  • 401(k) plan with employer contribution and match
  • Short-term disability
  • Paid time off
  • Paid holidays
  • Employee Stock Purchase Plan
  • Employee Assistance Program
  • Non-qualified Retirement Plan Supplement, subject to IRS earning minimums
  • Capital Accumulation Plan, available to Vice Presidents and above or subject to IRS earning minimums
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