Sr. Portfolio Manager, Global Delivery

ELLKAY• US,

49d•$150,000 - $170,000•Hybrid

About The Position

The Sr. Portfolio Manager, Global Delivery is responsible for delivery performance and overall management of project management teams planning, executing, and managing a global portfolio of projects and programs that support ELLKAY’s business objectives. The role combines technical knowledge of data migration, archiving, and curation with project management and healthcare expertise to ensure solutions meet clinical, regulatory, and business needs. The position works closely with the Sr. Director, Delivery Governance & Operations and other functional area managers to meet operational goals. The role provides strategic and operational oversight of globally distributed teams, including teams in the United States and India. It leads program and project planning, resource allocation, risk management, cross-regional coordination, process improvement, regulatory compliance, vendor and partner relationships, documentation, reporting, stakeholder alignment, and financial and resource stewardship. The position manages and optimizes a multi-million-dollar program budget in partnership with leaders in the United States and India. ELLKAY operates as a hybrid workplace, with remote work potentially considered for candidates who live more than 40 miles from an office and whose skills and experience strongly align with the role. Compensation is $150,000–$170,000.

Requirements

Bachelor’s degree required.
5–7 years of related experience in healthcare project or program management.
8–10+ years of progressive leadership experience managing complex technical programs, including at least 5 years exclusively in large-scale healthcare data environments.
5 years of experience managing global teams.
5 years of experience managing large enterprise or complex projects or programs.
Deep technical understanding of healthcare data standards, including HL7, FHIR, and DICOM; clinical vocabulary and nomenclature, including ICD-10 and SNOMED-CT; and major enterprise EHR platforms, including Epic, Cerner/Oracle, and MEDITECH.
Proven track record in data archive management and legacy system retirement.
Exceptional command of risk mitigation, organizational change management within matrixed hospital ecosystems, data profiling tools, agile principles, and business intelligence applications.
Knowledge of healthcare IT systems, including electronic health records and standard integration options.
Data analysis, interpretation, and reporting skills to drive process improvements.
Ability to lead and motivate cross-functional teams and influence outcomes across the organization.
Strong risk, issue, and escalation management skills, including identifying and mitigating financial, operational, and strategic threats that could affect project health, legal compliance, or client relationships.
Excellent verbal and written communication skills for interacting with technical teams, executive leadership, and other stakeholders.
Strong critical-thinking and problem-solving skills to anticipate and mitigate project risks.
Ability to adapt and thrive in a complex, evolving healthcare landscape.
Strong time-management, prioritization, and organizational skills; ability to switch tasks quickly; and a detail-oriented, process-oriented approach.

Nice To Haves

Project Management Professional (PMP) certification preferred.
PgMP or CHIME Certified Healthcare CIO (CHCIO) credentials are highly desirable.
Experience with project management tools such as JIRA, SharePoint, Office 365, and Asana preferred.

Responsibilities

Understand and drive the strategy for project management teams responsible for multiple program initiatives, aligning their work with ELLKAY’s business objectives.
Manage program budgets and forecast resource needs across the United States and India.
Oversee the full program lifecycle, including project planning, resource allocation, and risk management, and ensure projects meet customer requirements and are completed on time and within budget.
Provide strategic and operational oversight of globally distributed delivery teams, including teams based in India, to promote consistent execution, quality, accountability, and alignment with organizational priorities.
Lead, mentor, and develop cross-functional teams across geographic regions and time zones; set performance expectations, promote collaboration, and address resource or performance challenges.
Coordinate priorities, staffing, communications, and delivery handoffs between U.S.-based and India-based teams to maintain operational continuity and meet project timelines, service levels, and customer commitments.
Improve operational efficiency and quality outcomes using data analysis, organizational change management, agile principles, and process improvement concepts.
Analyze clinical and financial data to identify opportunities for improvement, document process improvement recommendations and lessons learned, and share them with leadership along with implementation plans.
Ensure projects comply with healthcare regulations and standards, including HIPAA, CMS, JCAHO, CAP, and CLIA.
Coordinate internally to secure required subject-matter expert support and manage vendor relationships for third-party data extraction, migration, and archival software on active engagements.
Develop and maintain program documentation, including business requirements, test plans, and project artifacts.
Generate and distribute reports on program status, performance, and trends.
Serve as the delivery executive point of contact for vendors and client executive leadership, including CMIOs, CIOs, compliance officers, and department heads, to optimize the implementation experience.
Partner with the Sr. Director and VP, LKOasis Delivery, and leaders in the United States and India to manage and optimize the multi-million-dollar program budget and allocate resources across project management, engineering, and clinical validation teams.