About The Position

The Sr. Payments Sales Enablement Specialist is a high-impact role within Arrive’s Payments Business Unit and serves as the primary subject matter expert for the North American Sales organization. The specialist supports Account Management and Sales teams in expanding client relationships and executing the payments sales process, acting as a technical and financial resource for Arrive’s Merchant of Record (MoR) offering. The role translates complex payment mechanics into clear business value and supports clients and internal stakeholders through the transition to Arrive’s platform. It is based in Atlanta and requires travel across the USA and Canada for high-priority client consultations and sales team training.

Requirements

  • Extensive experience in client-facing advisory or sales support roles, such as Solutions Consulting, Senior Sales Engineering, or specialized Payments Sales Support.
  • Deep understanding of the payment card lifecycle, including Card Present and Card Not Present flows and their pricing structures.
  • Strong experience conducting needs analysis and collaborating on financial models that demonstrate the ROI of a payment architecture shift.
  • Exceptional ability to translate technical features into actionable business insights for client stakeholders and internal executive leadership.
  • Proficiency in sales documentation and CRM software, including accurate data entry and timely status updates.
  • Ability to work independently and collaboratively to progress deals in line with strategic business plans.
  • Ability to travel across the USA and Canada for client consultations and sales team training.

Responsibilities

  • Lead discovery sessions with client finance and operations teams, explaining the MoR model, liability shift, PCI compliance reduction, and settlement.
  • Partner with the Payments Pricing Team on pricing models and cost-savings analyses for client value propositions.
  • Explain Card Present (CP) and Card Not Present (CNP) payment flows and ensure solution architecture and pricing suit each client’s transactional environment.
  • Prepare and distribute client briefings before high-stakes meetings and document and share call reports with technical discussion points and action items.
  • Document deal solutions and proposals and prepare materials for client presentations and negotiations.
  • Monitor the payments-specific sales pipeline, identify potential onboarding bottlenecks, and suggest workflow improvements.
  • Share field feedback with the Payments Product team to help align the product roadmap with client needs.
  • Travel across the USA and Canada for client consultations and sales team training.
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