About The Position

UC Health is seeking a Senior Patient Accounting Representative to support its revenue cycle. The role checks unpaid claim status electronically or by phone and works with third-party carriers or intermediaries. Following standard operating departmental procedures, the representative pursues prompt payment of hospital claims for assigned financial classes and payors. The role collaborates with other departments to drive payer collections and communicates process issues and improvements to the Patient Account Lead. UC Health describes its workplace as inclusive, equitable, and diverse, and emphasizes opportunities to develop skills, grow a career, and build relationships with peers and patients.

Requirements

  • High school diploma or GED.
  • At least 3 years of relevant experience in medical billing and/or collections.

Nice To Haves

  • Associate or bachelor’s degree preferred.

Responsibilities

  • Check unpaid claim status electronically or by phone.
  • Work with third-party carriers or intermediaries.
  • Follow standard operating departmental procedures to pursue prompt payment of hospital claims for assigned financial classes and payors.
  • Collaborate with other departments to drive payer collections.
  • Communicate process issues and improvements to the Patient Account Lead.
  • Meet revenue cycle performance expectations.
  • Participate in productivity and quality reviews.
  • Engage in training and self-development.
  • Participate in project work.
  • Perform other duties.
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