SR Operations Supervisor

Central Transport•Charlotte, CT
•Onsite

About The Position

Central Transport is hiring an SR Operations Supervisor to oversee outbound operations for a designated section of its terminal dock in Charlotte, North Carolina. The supervisor manages loading, forklift traffic, and the picking and sortation of palletized freight, while coordinating up to 30 local LTL drivers and dock personnel to meet production schedules. The role uses independent judgment to build loads based on available labor and freight levels and ensures carriers are loaded appropriately by monitoring trailer cube and weight. The supervisor also monitors dock production, key performance indicators, work hours and overtime, and ensures safe, compliant operations and quality service to internal and external customers. The position is scheduled Tuesday through Saturday from 3:00 AM to 1:00 PM, with a stated salary range of $60,000–$75,000. Central Transport describes itself as a privately owned LTL carrier with over 200 locations and nearly 90 years of service. The company offers a competitive salary and benefits package.

Requirements

  • Experience in a transportation, cross-docking, or shipping and receiving environment; LTL industry experience is preferred.
  • Familiarity with customs and cross-border transportation.
  • Strong leadership qualities.
  • Desire to provide customers with excellent service.
  • High aptitude for technology.
  • Ability to multitask while remaining detail-oriented.
  • Excellent written and verbal communication skills.

Nice To Haves

  • An associate or bachelor's degree is preferred but not required.
  • Experience within the LTL industry.

Responsibilities

  • Oversee outbound operations for a designated section of the terminal dock.
  • Manage loading, forklift traffic, and proper picking and sortation of palletized freight.
  • Manage up to 30 local LTL drivers and dock personnel to achieve a designated production schedule.
  • Use independent judgment to build loads based on available labor and freight levels.
  • Monitor trailer cube and weight to ensure carriers are properly loaded.
  • Provide leadership and accountability to drivers, dock workers, and dock hands.
  • Monitor dock production and ensure facility key performance indicator goals are met or exceeded.
  • Monitor employee hours and overtime.
  • Maintain a safe work environment compliant with state and federal DOT and OSHA standards.
  • Ensure compliance with the company operational model.
  • Support a culture of excellence in product quality for internal and external customers.

Benefits

  • Paid Time Off (PTO)
  • Medical insurance
  • Dental insurance
  • Flexible Spending Account
  • Life insurance
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