Office Services

Metasysinc•Lake Buena Vista, FL
•Onsite

About The Position

The Sr On-Site Service Specialist is a customer-facing, hospitality-oriented role supporting guests with business needs, office services, and shipping and receiving. The position operates high-volume print and bindery equipment, handles mail and packages, and provides office support at a site in Lake Buena Vista, Florida. The role may include reception duties, meeting room setups, office moves, and light facility tasks. Candidates must be available to work weekends as workload necessitates, and may need to drive up to five miles. The position is listed as three or more months with the possibility of becoming permanent (temp to hire). Offers are conditional on successfully completing a background check and drug test.

Requirements

  • High school diploma or GED.
  • 1–2 years of related experience in customer service, office support, mailroom, or a print environment.
  • Basic computer skills, including the MS Office Suite.
  • Knowledge of shipping and receiving processes.
  • Strong verbal communication and customer service skills.
  • Ability to work independently and multitask in a fast-paced environment.
  • Availability to work weekends as required by workload.
  • Ability to lift up to 50 pounds unassisted.
  • Ability to stand and walk extensively.
  • Ability to drive up to five miles if needed.

Responsibilities

  • Operate high-volume copiers, printers, scanners, and bindery equipment.
  • Perform copying, scanning, printing, and document-finishing tasks.
  • Handle incoming and outgoing mail, packages, and shipments.
  • Sort, distribute, and deliver mail and office supplies within the site.
  • Perform basic troubleshooting of copier and printer issues, including paper jams and toner problems.
  • Maintain equipment cleanliness and ensure devices are operational.
  • Stock paper, toner, packaging materials, and other supplies.
  • Maintain accurate logs, meter readings, and job-tracking reports.
  • Respond to customer service requests and provide status updates.
  • Assist with reception and front desk duties as needed.
  • Support meeting room setups, office moves, and light facility tasks.
  • Handle, pack, and ship materials properly.
  • Perform filing, scanning, and document archiving duties.
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