Office Services Coordinator

Jackson Lewis P.C.•Detroit, MI

About The Position

The Office Services Coordinator provides support to the local office and helps keep general office areas maintained, office equipment operational, and supplies stocked. The role provides professional customer service to office personnel and guests and handles mail, document processing, meeting-room preparation, kitchen upkeep, files, and other administrative tasks.

Requirements

  • One to four years of experience in a professional services environment.
  • Knowledge of office equipment, including telephones, copy, scan, and fax equipment, and computers.
  • Knowledge of Microsoft Office 365, Word, and Outlook, plus basic keyboarding skills.
  • Ability to lift 25 to 70 pounds properly; retrieve and distribute files, boxes, documents, or supplies weighing up to 25 pounds; and retrieve and replace objects on shelves up to 8 feet high.
  • Ability to use a hand cart.
  • Must be able to take initiative, be reliable and professional, work as part of a team, pay attention to detail, and multitask.
  • Good listening skills to determine customer needs.
  • High school diploma or equivalent.

Nice To Haves

  • Excel and PowerPoint experience.
  • Prior law firm experience.

Responsibilities

  • Provide pleasant and professional customer service to office personnel and guests.
  • Prepare mail and USPS, FedEx, and UPS packages; sort and distribute incoming mail.
  • Support document reproduction and processing, including copying, scanning, date stamping, binding, and faxing.
  • Troubleshoot office equipment and perform minor repairs, including clearing paper jams, changing toner or ink cartridges, and emptying waste receptacles.
  • Refill paper in office equipment at least daily and as needed.
  • Schedule service calls as needed.
  • Prepare conference rooms for meetings and handle setup and cleanup.
  • Clean the kitchen and related equipment regularly, including filling, running, and emptying dishwashers.
  • Move boxes and other heavy items, including assisting with furniture moves.
  • Conduct daily office walk-throughs to identify blown light bulbs, needed repairs, or cleaning issues, and report them to the building liaison.
  • Inventory files and send them to an off-site storage facility.
  • Organize and clean the file workroom.
  • Provide other administrative assistance as appropriate and requested.
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