Sr Mgr, Product Operations, Kindle Product Operations

Amazon • Sunnyvale, CA

29d • $223,800 - $302,800 • Onsite

About The Position

As a Senior Manager, Product Operations, you will engage with an experienced cross-disciplinary staff to conceive, design and develop innovative consumer products. This role involves leading a team responsible for defining and committing to the operations plan for the delivery of innovative consumer products within Kindle Product Operations. Operating at the earliest and most influential stage of the Product Development Process (PDP), the pre-concept phase, you will combine expertise in business ownership, commodity knowledge, and product technical needs. You will serve as the operations authority, shaping the product roadmap for Kindle devices by influencing critical choices before designs are finalized and features locked. The position requires leadership in a cross-functional, matrixed, open, and collaborative peer environment. You will lead a small team of highly skilled operations professionals to define future product concepts, spending significant time in collaborative sessions with product managers and engineers to frame complex tradeoffs between customer experience, technical performance, development timelines, and cost. You will proactively guide teams toward viable directions in the ambiguity of pre-concept development, assessing strategic recommendations and diving deep into manufacturing requirements to evaluate the feasibility of novel approaches. The Kindle Product Operations organization drives innovation in consumer electronics, bringing products from concept to customer hands. The early-stage costing function is critical, where strategic decisions have maximum leverage despite information uncertainty. The team values analytical rigor, practical judgment, collaborative problem-solving, and the courage to influence difficult decisions, working alongside engineers, product managers, and supply chain professionals dedicated to delivering exceptional customer experiences at sustainable costs.

Requirements

• 10+ years of program management, tech program management, or related experience
• Bachelor's degree in Supply Chain, Business, Engineering, or a related field
• Experience leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion
• Experience that includes strong analytical skills, attention to detail, and effective communication abilities
• Experience communicating and presenting to senior leadership
• Comprehensive knowledge of consumer electronics supply chain from component sourcing through manufacturing and fulfillment

Nice To Haves

• Master's degree in Supply Chain, Business, Engineering, or a related field
• Experience in taking a product from conception & definition phase through engineering design and taking it to market
• Experience working directly with designers and technical subject matter experts
• Experience working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or Storage
• 12+ years of experience in operations or commodity management roles
• Experience with multiple manufacturing processes (injection molding, die casting, PCB assembly, final assembly, etc.)
• Experience facilitating executive decision-making on complex product tradeoffs

Responsibilities

• Leading a team of high-impact professionals to define future products based on customer needs and viability
• Decomposing product concepts into component and manufacturing drivers using industry benchmarks and deep supply chain knowledge
• Influencing executive management on design decisions through dive deep into assumptions, communicating complex tradeoffs with clarity and confidence
• Facilitating decision-making conversations with Product Management, Engineering, and Supply Chain that balance product feature requirements, development timeline, and cost considerations
• Building and implementing methodology to enable high-fidelity analysis for product tradeoffs in early concept phase
• Providing guidance and support to both OPMs and MPMs to ensure cohesive supply chain strategies across Kindle Product Line
• Problem solve and explore solutions to current processes and systems
• Coordinate with cross functional teams throughout development and manufacturing
• Drive continuous improvements
• This role will require international travel

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior