About The Position

As the Senior Manager of Technical Product Management, you will play a pivotal role in shaping the future of healthcare by delivering groundbreaking products that empower patients to make life-changing choices. The company's genetic screening and testing services provide actionable insights, guiding individuals toward critical and timely healthcare decisions through advanced molecular diagnostic tests in women’s health, oncology, and pharmacogenomics. In this leadership position, you will inspire and guide a talented team of Technical Product Owners (POs) to define and deliver exceptional digital products that transform patient and clinician experiences. You will champion innovation, foster collaboration, and drive alignment with the overarching business strategy and user needs, all while embracing Agile methodologies. Your leadership will enable POs to optimize backlog management, nurture stakeholder relationships, and leverage key product performance metrics to drive continuous improvement, ensuring every release delivers maximum value and quality. The digital portfolio includes innovative custom portals for clinicians and patients, along with seamless EMR integrations. Beyond maximizing the value of this portfolio, you will have the opportunity to set new standards and drive excellence in process and playbook practices, shaping how the company plans, manages backlogs, and maps user stories.

Requirements

  • Over five years of experience in product management or ownership, complemented by proven leadership or mentoring capabilities.
  • Demonstrated expertise with externally facing digital portals.
  • Thorough understanding of Agile frameworks, including Scrum, and familiarity with tools such as Jira.
  • Exceptional business partnership skills, with the ability to collaborate effectively with senior management across technology departments and various business units.
  • An innovative and solutions-oriented leader who cultivates a team environment founded on curiosity, camaraderie, and ongoing improvement.
  • Bachelor's degree or higher required.
  • Applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder) living full time in the USA.

Nice To Haves

  • Industry experience in Healthcare is preferred, particularly within Biotech, Clinical Laboratories, or Precision Medicine.
  • Experience developing technology solutions in regulated industries—such as healthcare, banking, or government—is highly advantageous.

Responsibilities

  • Guide, mentor, and oversee a team of Digital Product Owners, cultivating an environment focused on innovation and agile best practices.
  • Establish standardized processes for backlog grooming, user story mapping and creation, as well as requirements gathering, to optimize efficiency.
  • Convert broad business strategies into actionable product roadmaps, maintaining alignment across multiple product teams.
  • Track and enhance key performance indicators such as backlog runway, customer satisfaction, turnaround time, Say/Do ratio, and cycle time.
  • Act as an internal proponent for the core positioning and messaging of the Portfolio, utilizing your expertise in commercial and digital matters.
  • Collaborate with senior and executive business stakeholders to identify their priorities, business objectives, future plans, and constraints, informing roadmaps and effectively managing resource limitations and competing demands.
  • Function as an organizational leader with responsibility for direct reports.
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