Sr Marketing Operations Manager, Mint Mobile

T-Mobile USA•Bellevue, WA
•Hybrid

About The Position

The Sr Marketing Operations Manager supports the operational engine behind Mint Mobile’s marketing function by helping plan, coordinate, and communicate marketing initiatives aligned with the annual marketing plan. The role manages processes, tools, workflows, vendor relationships, and budgets that improve marketing planning and enable impactful initiatives. It partners with marketing, product management, and other cross-functional teams to coordinate go-to-market planning and communication and drive organizational excellence. Success is measured by effective process implementation, clear communication and reporting, and alignment of marketing initiatives with business objectives, on time and within budget. The work influences operational efficiency, marketing effectiveness, and customer engagement. This position requires a hybrid work arrangement, with work at the designated office location at least three days per week. Other duties and projects may be assigned by business management as needed.

Requirements

  • Bachelor's degree in Business, Marketing, or a related field plus 3 years of related work experience; or an advanced degree plus 1 year of related work experience; or an equivalent combination of education and experience.
  • 4 or more years of experience in technology-focused marketing and/or product management, process competency development, communications management, product and services management or implementation, or offering planning and development.
  • Direct experience working in marketing or product management in at least one of these industries: U.S. wireless (such as a carrier, OEM, software provider, infrastructure provider, consulting firm, or research firm), consumer electronics, or technology.
  • At least 18 years of age.
  • Legally authorized to work in the United States.

Responsibilities

  • Develop and implement planning and communication processes and tools to improve marketing coordination and execution, supporting go-to-market and campaign project management on time and within scope.
  • Support the annual messaging strategy for consumer marketing efforts that drive revenue, partnering with cross-functional teams on campaign planning and scheduling.
  • Create executive-level presentations and reports that translate marketing strategy into clear, compelling communications.
  • Maintain KPI trackers and calendars.
  • Support internal strategic briefings that guide the integrated marketing team.
  • Lead documentation, asset management, and budget monitoring.
  • Manage the marketing technology stack, invoicing, vendor contracts, and renewals.
  • Perform other duties and projects as assigned by business management.

Benefits

  • Competitive base salary and compensation package
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Year-round access to money coaches
  • Annual bonus or periodic sales incentive or bonus for eligible employees
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Flexible spending account
  • Paid time off
  • Up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Enhanced family support
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short- and long-term disability coverage
  • Voluntary AD&D coverage
  • Voluntary accident coverage
  • Voluntary life insurance
  • Voluntary disability insurance
  • Voluntary long-term care insurance
  • Mobile service and home internet discounts for eligible employees
  • Pet insurance for eligible employees
  • Commuter and transit programs for eligible employees
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