Sr Marketing & Communications Associate

RR Donnelley•Columbus, OH

1d•$18 - $24

About The Position

RRD is seeking a Sr Marketing & Communications Associate to support Proskauer’s client relationship management platform, InterAction, and email marketing platform, Vuture. The role supports client development, communications, and the Firm’s digital presence. The schedule is Monday through Friday, 9:00 a.m. to 6:00 p.m. EST. The position reviews contact changes, manages marketing and working lists, builds targeted searches, processes list imports and exports, and prepares Business Development reports. It analyzes data from CRM and email marketing systems, manages unsubscribe requests, supports privacy compliance, and maintains accurate contact lists. In support of the Marketing Technology Specialist, the role also contributes to client and personnel data maintenance, data hygiene, and processing employee hires and departures in the CRM. For Vuture, the position supports day-to-day platform administration, creates and deploys email campaigns and other communications, monitors campaign performance, and connects campaign forms and lists with InterAction data. It partners with Marketing, Business Development, Communications, and IT to help ensure communications are on-brand and accurate.

Requirements

Three years of InterAction experience.
One year of eMarketing experience; Vuture experience preferred.
Experience with CRM and email marketing platforms.
Proficiency with MS Office applications.
Strong attention to detail and organizational skills.
Ability to work independently, meet multiple tight deadlines, and deliver detailed, accurate work.
Bachelor’s degree in Marketing, Communications, or a related field preferred.

Nice To Haves

Bachelor’s degree in Marketing, Communications, or a related field.
Vuture experience.
Advanced proficiency with Excel.

Responsibilities

Review and validate daily contact updates in the Data Change Management Inbox.
Create and manage Marketing and Working List folders.
Build complex searches to generate targeted contact lists.
Manage list imports and exports.
Develop and format Business Development reports upon request.
Extract, analyze, and report on CRM and email marketing data to provide insights on events, client engagement, and business trends.
Manage unsubscribe requests in compliance with the Firm’s privacy policy.
Maintain compliance with global data privacy regulations and stay current on requirements and best practices.
Maintain the integrity of critical contact lists for event and mailing communications.
Support the Marketing Technology Specialist by maintaining data for top clients and personnel, building subsidiary company trees, researching contacts, and conducting periodic data checks.
Develop and execute data-hygiene schedules, including duplicate cleansing, updating incomplete records, standardizing country fields, and merging address data.
Process employee hires and departures in the CRM system.
Support day-to-day Vuture administration, including basic user account setup and troubleshooting; escalate permissions and system-level configuration changes.
Partner with Marketing, Business Development, Communications, and IT on effective, on-brand, data-accurate communications.
Create, test, and deploy email campaigns, newsletters, and other Firm communications using Vuture templates and tools.
Monitor and analyze campaign performance using Vuture reporting features and track engagement rates and campaign effectiveness.
Integrate Vuture campaigns and forms with InterAction lists, contacts, and fields to track engagement, contact, and event data accurately.