Sr Marketing & Communications Associate

RR Donnelley•Columbus, OH
•$20 - $29

About The Position

The Marketing & Communications Associate supports Proskauer’s client relationship management (CRM) platform, InterAction, and email marketing platform, Vuture. The role helps strengthen client development, improve communications, and advance the Firm’s digital presence. Responsibilities include maintaining and improving CRM contact data, creating targeted contact lists and business development reports, analyzing CRM and email marketing data, and ensuring compliance with the Firm’s privacy policy and global data privacy regulations. The position also supports Vuture administration and the creation, testing, deployment, and analysis of email campaigns, newsletters, and other Firm communications. The role partners with Marketing, Business Development, Communications, and IT to ensure communications are effective, on-brand, and data-accurate. The schedule is Monday through Friday, 9:00 a.m. to 6:00 p.m. EST. The stated salary range is $20.38 to $28.85 per hour. Employment offers are contingent on successful completion of a pre-employment background check and drug screen.

Requirements

  • Experience with CRM and email marketing platforms.
  • Three years of LexisNexis InterAction experience.
  • One year of eMarketing experience.
  • Proficiency with MS Office applications.
  • Strong attention to detail and organizational skills.
  • Ability to work independently, meet multiple tight deadlines, and deliver detailed, accurate work.

Nice To Haves

  • Bachelor’s degree in Marketing, Communications, or a related field preferred.
  • Vuture experience preferred.
  • Advanced proficiency with Excel preferred.

Responsibilities

  • Review and validate daily contact updates in the Data Change Management Inbox.
  • Create and manage Marketing and Working List folders.
  • Build complex searches to generate targeted contact lists.
  • Manage list imports and exports.
  • Develop and format Business Development reports upon request.
  • Extract, analyze, and report on data from CRM and email marketing systems to provide insights on events, client engagement, and business trends.
  • Manage unsubscribe requests in accordance with the Firm’s privacy policy.
  • Maintain compliance with global data privacy regulations and stay current on requirements and best practices.
  • Maintain the integrity of critical contact lists to improve event and mailing communications.
  • Support the Marketing Technology Specialist in maintaining accurate data for top clients and personnel by building subsidiary company trees, researching contacts, and conducting periodic data checks.
  • Support data hygiene schedules, including duplicate cleansing, updating incomplete records, standardizing country fields, and merging address data.
  • Process employee hires and departures in the CRM system.
  • Support day-to-day Vuture administration, including basic user account setup and troubleshooting; escalate permissions and system-level configuration changes.
  • Partner with Marketing, Business Development, Communications, and IT on effective, on-brand, and data-accurate communications.
  • Create, test, and deploy email campaigns, newsletters, and other Firm communications using Vuture templates and tools.
  • Monitor and analyze campaign performance using Vuture reporting features, including engagement rates and campaign effectiveness.
  • Integrate Vuture campaigns and forms with InterAction lists, contacts, and fields to ensure accurate tracking of engagement, contact, and event data.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Disability insurance
  • 401(k) with company match
  • Life insurance
  • Voluntary supplemental insurance coverages
  • Parental leave
  • Adoption assistance
  • Tuition assistance
  • Employer and partner discounts
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