Sr. Manager - Sales Support 4D

Genpact•Plano, TX

1d•Remote

About The Position

Genpact is seeking a Sr. Manager - Sales Support to lead end-to-end bid processes and develop strategies for successful tender submissions supporting new business opportunities. The role analyzes bid requirements and coordinates with sales, finance, and legal teams to produce comprehensive, competitive responses. It manages bid documentation for accuracy, compliance with client specifications, and alignment with organizational standards, while collaborating with sales and marketing to create client-focused proposals that support business objectives and improve win rates. The position evaluates bid outcomes and recommends improvements, monitors industry trends, competitor activity, and market developments, and leads and mentors a team of bid managers and specialists. This is a regular, remote, day-shift role in the United States. Los Angeles, California-based candidates are not eligible. The approximate annual base compensation range is $80,000 to $100,000; the actual offer depends on factors including experience, skills, geographic location, and internal equity.

Requirements

Bachelor’s degree in Business Administration, Communication, Marketing, or Sales, or a master’s degree in Marketing is listed under qualifications.
Required skills include business consulting, business development, change management, commercial sales, contract management, CRM consulting, customer service, data analytics, data science, demand forecasting, Microsoft Applications, negotiation, quantitative research, quote preparation, sales compensation, Salesforce, sales force effectiveness, sales forecasting, sales performance management (SPM), and sales support.
English language proficiency at C2 level is required.

Nice To Haves

The posting lists CFA, CIMA, Certified Sales Executive (CSE), and Salesforce Certified CPQ Specialist certifications.

Responsibilities

Develop bid strategies and lead end-to-end bid processes to support successful tender submissions for new business opportunities.
Analyze bid requirements and coordinate with sales, finance, and legal teams to prepare comprehensive and competitive bid responses.
Manage bid documentation to ensure accuracy, compliance with client specifications, and alignment with organizational standards.
Collaborate with sales and marketing teams to create compelling, client-focused bid proposals that meet business objectives and enhance win rates.
Evaluate bid outcomes and provide actionable feedback and recommendations to improve future bidding processes.
Monitor industry trends, competitor activities, and market developments to enhance bid management.
Lead and mentor a team of bid managers and specialists, promoting best practices and professional growth.