Sr. Manager, Sales Engineering

Cedar
•$104,040 - $136,000•Hybrid

About The Position

The Senior Manager, Sales Engineering supports Cedar’s sales teams during sales and upselling processes by educating and engaging prospective and current clients on revenue cycle optimization, patient experience, financial ROI, product workflows, and technology details. Reporting to the VP, Sales Engineering, this role works with internal and external partners to understand client problems and collaboratively drive Cedar’s business growth. The role calls for a client-facing professional who can drive adoption of Cedar’s products and workflows and bring consulting, technology, and healthcare experience. It involves high-volume client engagement and independent work in a fast-paced, expanding organization. The position requires 10%–20% domestic travel. Most roles offer flexibility to work from home or in the office, depending on what works best for the employee. The salary range is $115,600–$136,000 in CA, NY, NJ, CT, and WA, and $104,040–$122,400 elsewhere. The role has a variable compensation component of up to 25% of base salary and is equity eligible. Compensation is subject to location, experience, and education.

Requirements

  • Client-facing experience and credibility with client counterparts.
  • At least 6 years of work experience as a sales engineer, solution engineer, or solution consultant.
  • Excellent listening and presentation skills, both verbal and written, with the ability to translate data and insights into compelling executive-facing narratives demonstrating Cedar’s value.
  • Creative and resilient problem-solving skills, including the ability to anticipate and mitigate risks proactively.
  • Analytical attitude, extremely strong attention to detail, and passion for problem solving.
  • Self-starter mentality and ability to thrive in an entrepreneurial environment.
  • Proficiency with Excel and PowerPoint or Google Sheets and Slides.

Nice To Haves

  • Healthcare and/or technology experience with Epic, Athena, Cerner, or other EHRs.
  • Understanding of APIs and data integration methods.
  • Prior experience in client management or sales, such as management consulting or investment banking.

Responsibilities

  • Work cross-functionally to support sales, including collecting ROI data and crafting narratives, discussing implementation and integration requirements, demonstrating products, and supporting RFPs.
  • Support processes to scale Cedar’s commercialization with product, marketing, commercial, and delivery teams, including positioning, messaging, material development, and strategic vendor partnerships.
  • Develop deep knowledge of Cedar’s product features and implementation methods, tailoring explanations to provider type, EHR, and strategic objectives.
  • Develop subject matter expertise in Cedar’s core value proposition and competitive landscape.
  • Own Sales Engineering activities end to end on deals, from discovery to close.
  • Build strong relationships with sales-team peers and partner with them on opportunities.
  • Participate in continuous improvement projects to improve team productivity, efficiency, and messaging.
  • Exemplify Cedar’s values of focusing on its vision, using good judgment, applying a growth mindset, and rejecting mediocrity.
  • Travel domestically 10%–20%.

Benefits

  • Competitive benefits and wellness package.
  • Unlimited PTO for exempt employees, including vacation, sick, and mental health days; Cedar encourages employees to take at least 20 vacation days per year.
  • 16 weeks of paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning employees.
  • Diversity initiatives and employee resource groups.
  • Competitive pay and equity for qualifying roles.
  • Health benefits, including fertility and adoption assistance.
  • 401(k) match of 100% of contributions, up to 3% of annual compensation.
  • Hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources.
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