Sr. Manager, Mac Engineering

RTX•US-CT-REMOTE, CT

8d•$132,400 - $251,600•Remote

About The Position

The Senior Manager of Unified Endpoint Management is responsible for implementing and integrating the processes and technology required to manage RTX’s Windows and Mac endpoints. The role oversees the SCCM, Tanium, and JAMF environments and leads the transformation to a unified endpoint management tool, Microsoft Intune. The position manages a team of 8–10 professionals and collaborates across the organization to ensure compliance, resilience, and successful delivery of key initiatives. The role is remote, with employees working primarily offsite from home. Depending on proximity to an RTX site and work with colleagues there, a manager may discuss some onsite presence. Candidates may also be asked to attend select interview steps in person. U.S. citizenship is required because only U.S. citizens are authorized to access certain necessary systems; no security clearance is required. The salary range is $132,400–$251,600 USD. Hired applicants may be eligible for compensation and benefits, including healthcare, wellness, retirement, work/life benefits, incentive compensation, and career development programs. Specific benefits depend on the business unit and collective-bargaining coverage.

Requirements

A university degree or equivalent experience and at least 10 years of relevant experience, or an advanced degree in a related field and at least 7 years of experience.
Experience leading and managing technical teams.
Experience with endpoint management platforms such as SCCM, Tanium, JAMF, and Intune.
Experience leading and driving initiatives from planning through implementation.
Supplier management experience, including vendor coordination and issue resolution.

Nice To Haves

Process expertise in endpoint management.
Certifications in SCCM, Tanium, JAMF, Intune, or other relevant technologies.
Experience with problem management and troubleshooting in endpoint environments.

Responsibilities

Lead implementation and integration of endpoint management solutions, including SCCM, Tanium, JAMF, and Microsoft Intune.
Oversee migration of Windows and Mac computers to Intune management, ensuring a smooth transition.
Manage RTX’s Mac standard operating environment and ensure deployed Mac computers are secure, compliant, and meet usability standards.
Collaborate with suppliers to keep endpoint management solutions current and compliant with RTX mandates.
Drive the strategy and vision for endpoint management solutions, with a focus on emerging trends and future needs.
Manage a team of 8–10 professionals responsible for endpoint management systems and standard operating environment documentation.
Develop and maintain technical documentation, diagrams, and processes to support compliance and operational efficiency.
Partner and network across Enterprise Services and business units to align and successfully implement initiatives.