Sr Manager-Product Manager Endpoint Experience - Digital Workplace

American ExpressPhoenix, AZ
$123,000 - $215,250

About The Position

The Digital Workplace Team at American Express is entering into a new phase of technology transformation driven by opportunities to improve Colleague experience, raise productivity and collaboration, and drive operational efficiency of all service and infrastructure operations. If you have the talent and desire to deliver innovative products and services at a rapid pace, with hands on experience and critical thinking, in areas of productivity and collaboration software suites, endpoint computing and security, mobile platforms, data management and analytics, and software engineering, join our architecture team to help with our transformation journey! Help shape how thousands of colleagues get work done. As a standout product leader in Digital Workplace, you’re pivotal to the success of the Device Experience—turning strategy and vision into continuous, real-world value. You enhance, integrate, and implement capabilities that make every day exceptional and consistent across the enterprise for our colleagues. You bring deep expertise in Enterprise Endpoint technologies and integrations, backed by a track record of delivering impactful, transformational solutions at scale. Every day, you collaborate with business leaders and partner with technology teams to co-create and deliver the product vision, drive the roadmap and backlog, actively participating in every phase of the iteration process, while being a champion of cross-functional collaboration. Working across Business and Technology, you translate data and sentiment driven requirements into crisp features for Agile teams to implement. You break complex problems into the value drivers that matter, identify opportunities for transformation, assess alternative solutions through rigorous industry research, and clearly articulate how every deliverable meets customer and colleague needs—so the Device Experience keeps improving, every single day.

Requirements

  • Talent and desire to deliver innovative products and services at a rapid pace
  • Hands on experience and critical thinking
  • Expertise in productivity and collaboration software suites, endpoint computing and security, mobile platforms, data management and analytics, and software engineering
  • Deep expertise in Enterprise Endpoint technologies and integrations
  • Track record of delivering impactful, transformational solutions at scale
  • Collaborate with business leaders and partner with technology teams
  • Champion of cross-functional collaboration
  • Working across Business and Technology

Responsibilities

  • Co-create and deliver the product vision
  • Drive the roadmap and backlog
  • Actively participate in every phase of the iteration process
  • Translate data and sentiment driven requirements into crisp features for Agile teams to implement
  • Break complex problems into the value drivers that matter
  • Identify opportunities for transformation
  • Assess alternative solutions through rigorous industry research
  • Clearly articulate how every deliverable meets customer and colleague needs
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