Sr Manager, Product Management Data & Operation

Grainger Businesses•Markham, ON

11d•CA$123,280 - CA$169,510•Hybrid

About The Position

Lead the Merchandising & Supplier Management Reporting & Operations team in executing product assortment strategies, managing product data, pricing, costs, and supplier performance to deliver an exceptional customer experience. You will drive the development of analytics, automation, and AI-enabled solutions that improve operational efficiency, enhance decision-making, and scale business impact. This position is located hybrid 2 days per week in our Thornhill, ON office.

Requirements

Bachelor's Degree in Business, Product Management, Engineering or a related field, or equivalent.
Minimum 3 years leading and developing large, matrixed teams in complex, data-driven environments.
Experience in continuous improvement, project management, operations, or technology.
Experience using Tableau/PowerBI, SQL, and Smartsheets.
Expertise in data governance, cloud data platforms, and enterprise data architecture.
Experience with Agile methodologies, change management, and continuous improvement.
Demonstrated success in leading analytics programs that influence business outcomes.

Responsibilities

Lead merchandising and supplier management operational processes that support product, inventory management, eCommerce, marketing, sales, and customer experience while aligning activities to assortment strategy.
Partner with Finance, Supplier Performance Management, Pricing, Compliance, Product Information, Taxonomy, and Inventory Management teams to optimize product setup, maintenance, and operational processes.
Develop and deploy analytics solutions, reporting tools, and applications that support cross-functional initiatives, operational insights, and strategic decision-making.
Measure business performance, identify trends, root causes, and opportunities, and translate findings into actionable recommendations that improve results.
Enable self-service analytics across the business through training, coaching, knowledge sharing, and user support.
Oversee the migration, governance, and ongoing maintenance of key datasets and analytics tools within the Grainger Data Architecture (GDA), ensuring data integrity, usability, and alignment to business priorities.
Collaborate with business and technology stakeholders to advance data architecture, improve processes, and enhance data literacy across the organization.
Lead enterprise-level continuous improvement initiatives using analytics, Lean methodologies, and operational excellence practices to deliver measurable business value.
Translate customer and business needs into operational processes, system requirements, and sustainable solutions that improve business performance.
Develop a high-performing team through coaching, performance management, training, and capability-building to achieve team objectives and support individual growth.