Sr. Manager, People Experience: Executive Messaging, Engagement & Events - Chicago, IL

Well Enterprises•Chicago, IL

19d

About The Position

The Senior Manager, People Experience: Executive Messaging, Engagement & Events is a member of the People Experience team within People & Organization at Wells Enterprises, a Ferrero company. The role leads executive messaging, corporate and salaried employee communications, enterprise events, and employee engagement initiatives. It develops leadership communications, digital content, and experiences to strengthen enterprise alignment, connection, and culture. The role owns enterprise engagement planning and partners with the Senior Manager, People Experience: Internal Communications & Communities to adapt and activate programs and messages for manufacturing and frontline employees. It also owns content strategy and execution for corporate and salaried employee channels and serves as a strategic communications and engagement advisor to senior leaders, People & Organization colleagues, and cross-functional partners. The position reports to the Director of People Experience and has no direct or indirect reports. The annual base pay range is $115,766 to $162,073; actual compensation depends on location, experience, qualifications, and other permitted job-related factors.

Requirements

Bachelor’s degree in communications, public relations, journalism, event management, human resources, business, or a related field; equivalent combinations of education and relevant experience may be considered.
7–9 years of experience in internal or executive communications, employee engagement, corporate events, employee experience, or a related field.
Excellent writing, editing, presentation, executive-messaging, and verbal communication skills.
Strong event planning, digital storytelling, video and multimedia content development, project management, internal consulting, stakeholder management, and organizational skills.
Ability to translate complex business information into clear and compelling communications and experiences; design integrated engagement campaigns; manage multiple deadlines and vendors; and use feedback and data to improve outcomes.
Proficiency with Microsoft Office, intranet and collaboration platforms, survey tools, event technologies, and digital content production tools.
Ability to build credibility with senior leaders, exercise sound judgment and discretion, influence across functions, anticipate communication and engagement needs, and manage high-visibility work with strong attention to detail.
Ability to combine strategic thinking with hands-on content development and event execution and collaborate with the Senior Manager to extend enterprise initiatives across corporate and frontline audiences.

Nice To Haves

Demonstrated experience developing leadership messages, managing high-visibility events or employee programs, and collaborating with senior leaders and cross-functional stakeholders is preferred.
Knowledge of executive and internal communications; corporate and digital communication channels; intranet, Viva Engage, and Microsoft Teams content strategy; employee engagement and listening practices; event strategy and production; multimedia and video content development; organizational culture; change communications; recognition practices; and communication and engagement measurement.

Responsibilities

Lead communications strategy and editorial and content planning for corporate and salaried employees, aligning information with business priorities, organizational change, culture, and the employee experience strategy.
Develop executive messaging and communication plans, including presentations, talking points, organizational announcements, leader updates, and scripts.
Lead planning and execution of enterprise events and employee experiences, including town halls, leadership forums, recognition moments, and large-scale employee meetings.
Own the enterprise employee engagement strategy and annual engagement plan, including employee listening, surveys, action-planning support, recognition strategy, and integrated engagement initiatives.
Partner with the Senior Manager, People Experience: Internal Communications & Communities to adapt enterprise initiatives, events, surveys, campaigns, recognition efforts, and messages for production facilities and frontline employees.
Own content strategy and execution for corporate and salaried employee channels, including the intranet, Viva Engage, Microsoft Teams, corporate email, and executive and People & Organization communication channels.
Partner on shared intranet governance and integrated editorial planning.
Create and produce digital content such as videos, interviews, leader messages, presentations, graphics, and multimedia stories, coordinating with internal partners and external vendors as needed.
Advise senior leaders, People & Organization colleagues, and cross-functional partners on communications and engagement.
Translate business priorities, change initiatives, and employee insights into integrated plans with clear objectives, audiences, messages, channels, experiences, and measures.
Establish key performance indicators and success measures for corporate communications, executive messaging, events, and enterprise engagement.
Use channel analytics, event data, surveys, employee feedback, and stakeholder insights to evaluate effectiveness and recommend improvements.
Monitor industry trends, best practices, and emerging communication and engagement technologies and apply relevant insights to improve employee experiences and organizational outcomes.