Sr. Manager, Operations

Performance Team•Los Angeles, CA

9d•$100,000 - $110,000•Onsite

About The Position

The Sr. Manager, Operations manages multiple large-scale operations and activities related to operations and product development, personally or through subordinate supervisors. The role develops and maintains distribution center operations business plans covering programs, P&L, and customer requirements; contributes to customer relationship strategy; and establishes production and quality standards, budgets, and cost controls. It guides distribution center process planning, including staffing, materials, safety, facilities, equipment, and customer-specific requirements. The position ensures cost, quality, and delivery commitments are met; coordinates operational processing with internal functions and suppliers; reviews operating reports and resolves operational and maintenance problems; and manages administrative warehouse activities and production data. The role determines staff responsibilities and trains employees to comply with company, government, and customer policies and procedures. This full-time, on-site position is scheduled for the second shift, 12:30 p.m. to 9:30 p.m. It manages subordinate managers responsible for Special Projects, Shipping and Receiving, Packing, Order Processing, Routing, Inventory and Auditing, and customer service. The role directs, coordinates, and evaluates those units and exercises supervisory responsibilities including P&L oversight, interviewing, hiring, training, work assignment, performance appraisal, rewards and discipline, complaint handling, and problem resolution.

Requirements

Bachelor’s degree (BA/BS), five to ten years of related experience and/or training, or an equivalent combination of education and experience.
Must be authorized to work for any employer in the United States.

Nice To Haves

Various levels of P&L experience are highly desired.
Spanish-speaking skills are a plus.

Responsibilities

Develop and maintain distribution center operations business plans covering programs, P&L, and customer requirements.
Provide input to the development of customer relationship strategy.
Establish production and quality control standards, develop budgets and cost controls, and obtain data about ordered products and their specifications and delivery dates.
Guide development of distribution center process plans, including personnel, materials, safety, facilities, equipment, and customer-specific requirements.
Ensure established cost, quality, and delivery commitments are met.
Coordinate processing activities with other organizational functions and suppliers to optimize production and use of personnel, machines, and equipment.
Review production and operating reports and direct resolution of operational and maintenance problems to minimize costs and prevent delays.
Perform administrative activities for warehouse operations, including compiling, storing, and retrieving production data for reports.
Determine responsibilities of assigned organization and staff positions to accomplish business objectives.
Train employees and ensure they comply with company, government, and customer policies, procedures, and regulations.
Direct, coordinate, and evaluate subordinate managers and their departments.
Interview, hire, train, assign, and direct employees; appraise performance; reward and discipline employees; address complaints; and resolve problems.