SR Manager Operations

Universal Logistics Holdings•Flint, MI

4d•Onsite

About The Position

Logistics Insight Corporation (LINC), a subsidiary of Universal Logistics Holdings, Inc., is hiring an operations leader for its Flint, Michigan operation supporting General Motors across multiple warehouse operations. The operation focuses on pick and pack, sequencing, inventory management, and material flow. The Senior Manager Operations leads daily warehouse activity, develops teams, drives performance, and builds customer relationships in a fast-paced environment.

Requirements

3–7 years of leadership experience in warehousing, logistics, manufacturing, automotive, transportation, distribution, or 3PL operations.
Proven experience managing frontline leaders and large hourly workforces.
Strong leadership, communication, and employee development skills.
Experience working directly with customers and managing operational performance metrics.
Strong problem-solving and decision-making abilities.
Ability to manage multiple priorities in a fast-paced environment.
Experience with inventory management, labor planning, productivity measurement, and continuous improvement initiatives.
Proficiency with Microsoft Office and Warehouse Management Systems (WMS).
Strong work ethic, sense of urgency, and desire to continue growing within operations leadership.

Nice To Haves

Bachelor's degree in Business, Supply Chain, Logistics, Operations Management, or a related field is preferred but not required.

Responsibilities

Lead day-to-day warehouse operations, including shipping, receiving, inventory management, sequencing, and material flow.
Provide leadership and direction to supervisors and warehouse associates, fostering accountability, safety, and continuous improvement.
Monitor operational performance, labor utilization, inventory accuracy, and productivity metrics to meet customer expectations.
Develop supervisors and team members through coaching, performance management, and ongoing employee development.
Partner with customer representatives to maintain strong relationships and promptly address operational concerns.
Support workforce planning, staffing, scheduling, and succession planning.
Identify and implement process improvements to increase efficiency, reduce costs, and improve service levels.
Ensure compliance with company policies, safety requirements, quality standards, and customer expectations.
Manage daily operational reporting and communicate business performance to senior leadership.
Lead problem-solving efforts and support corrective actions to improve operational performance.