Sr. Manager, Maintenance

Herbalife•Winston-Salem, NC

About The Position

The Sr. Manager, Production Maintenance oversees production maintenance operations across multiple shifts, including departmental supervisors, a planner-scheduler, maintenance and changeover technicians, parts room staff, and dispatchers. The position is responsible for operating efficiency and compliance with safety and environmental requirements, and reports to the Director. It develops performance-improvement strategies and plans, including timelines, equipment, training, and cost controls to support plant operational goals. The role requires working knowledge of capital expenditures, budget management, preventive maintenance, safety, and quality programs as they relate to equipment and production efficiency. The position coordinates and notifies functional groups—including facilities, IS, HR, manufacturing, planning, procurement, finance, R&D, and quality—before, during, and after events and projects to mitigate operational issues. It oversees maintenance staffing and continuous operations, budgets and expenditures, improvement projects, staff training, spare parts, preventive maintenance, and collaboration with production and other groups to meet production schedules. The role also manages EH&S/OSHA activities for the facilities team and promotes improvements in safety, quality, cost, and lead times. The role has direct reports consisting of departmental supervisors and indirect responsibility for maintenance technicians, associate line technicians, and changeover technicians. Work takes place in a manufacturing facility and office environment. Manufacturing conditions may include moving mechanical parts, high or precarious places, fumes or airborne particles, dust, powder, toxic or caustic chemicals, strong odors, and food products. The office is clean, orderly, properly lighted, and ventilated, with low-to-moderate noise levels.

Requirements

  • Bachelor's degree in engineering.
  • At least 8 years as a maintenance supervisor, manager, or in a related technical role.
  • At least 8 years working in a nutraceutical, pharmaceutical, or food manufacturing plant in a cGMP or other regulated environment.
  • Knowledge and understanding of FDA and cGMP standards and their application.
  • Demonstrated ability to manage multiple priorities successfully.
  • Proven record of making improvements and exceeding budget or forecast numbers.
  • Experience managing maintenance and production operations, budgets, capital projects, and a CMMS system.
  • Five years of demonstrated experience managing engineering, maintenance, and production operations; P&L responsibilities; capital projects; and workflow for multiple direct reports.
  • Excellent written and oral communication skills.
  • Excellent organizational and analytical skills.
  • Good coaching and teaching skills.
  • Knowledge of nutraceutical or food-processing facility operations and machinery, preferably in nutraceuticals, food processing, or consumer goods.
  • Exceptional mechanical and electrical aptitude.
  • Understanding of PLC functionality.

Nice To Haves

  • Prior experience effectively managing a large facility in a three-shift production environment.
  • Working knowledge of computer-based maintenance scheduling and management tools such as Oracle, SAP, or eMaint.
  • 12 years of demonstrated, progressive experience in a manufacturing environment.
  • Managerial experience in a GMP/FDA production environment.
  • 8–12 years of demonstrated managerial experience supervising direct reports and/or directing workflow.
  • Master's degree in a related field.

Responsibilities

  • Supervise maintenance supervisors, equipment maintenance technicians, and changeover technicians across multiple shifts in a cGMP environment.
  • Ensure continuous maintenance team operations, productivity, shared goals, and constructive working relationships.
  • Manage the department budget and monitor and control expenditures for cost-efficient operations.
  • Provide support and coverage during other maintenance leadership staffing absences, including vacation, sick, and FMLA periods.
  • Identify and delegate cost-reduction and continuous-improvement projects to reduce costs and improve equipment efficiency and reliability.
  • Execute departmental training plans for maintenance staff and provide training to direct reports to enhance their competencies.
  • Oversee spare parts support and follow up with the parts department to verify that items are available or ordered.
  • Monitor the production equipment preventive maintenance program across shifts to ensure completion and effectiveness.
  • Work daily with production, engineering, quality, and planning groups to meet or exceed production schedules.
  • Remain current on EH&S and OSHA requirements and manage these activities for the facilities team.
  • Promote a positive, participative environment for improving safety and quality standards in the facilities.
  • Establish and manage operating costs to meet or exceed budget guidelines.
  • Develop continuous process-improvement programs to reduce costs and improve lead times, and establish and maintain supporting metrics.
  • Coordinate and notify facilities, IS, HR, manufacturing, planning, procurement, finance, R&D, and quality about events and projects before, during, and after execution.
  • Perform additional duties as assigned.

Benefits

  • Group health programs, including medical, dental, and vision insurance.
  • Health Savings Account (HSA) and Flexible Spending Accounts (FSA).
  • Basic life and AD&D insurance.
  • Short-term and long-term disability insurance.
  • Employee Assistance Program (EAP).
  • 401(k) plan.
  • Wellness Incentive Program.
  • Employee Stock Purchase Plan (ESPP).
  • Supplemental life, critical illness, hospitalization, and accident insurance.
  • Pet insurance.
  • Company-observed U.S. holidays and floating holidays.
  • Vacation and sick time.
  • Volunteer Program.
  • Paid maternity and paternity leave.
  • Bereavement leave.
  • Personal leave and time off for voting.
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