Sr. Manager, Maintenance

Herbalife•Winston-Salem, NC

About The Position

The Sr. Manager, Production Maintenance oversees production maintenance operations across multiple shifts, including departmental supervisors, maintenance and changeover technicians, planner-schedulers, parts room staff, and dispatchers. The role is responsible for maximizing operating efficiency and ensuring compliance with safety and environmental requirements. Reporting to the Director, the Sr. Manager develops performance-improvement strategies and plans, including timelines, equipment, training, and cost-control measures to support plant operational goals. The position requires working knowledge of capital expenditures, budget management, preventive maintenance programs, safety, and quality as they relate to equipment and production efficiency. It also coordinates and communicates with facilities, IS, HR, manufacturing, planning, procurement, finance, R&D, and quality before, during, and after events and projects to mitigate operational issues. The role has direct reports who are departmental supervisors and indirect responsibility for maintenance technicians, associate line technicians, and changeover technicians.

Requirements

  • Excellent written and oral communication skills.
  • Excellent organizational and analytical skills.
  • Good coaching and teaching skills.
  • Knowledge of operations in a nutraceutical or food-processing facility.
  • Knowledge of machinery, preferably in nutraceutical, food-processing, or consumer-goods manufacturing.
  • Exceptional mechanical and electrical aptitude.
  • Understand PLC functionality.
  • At least 8 years as a maintenance supervisor, manager, or in a related technical role.
  • At least 8 years of experience in a nutraceutical, pharmaceutical, or food-manufacturing plant cGMP environment, or another regulated environment.
  • Knowledge and application of FDA and cGMP standards.
  • Demonstrated ability to manage multiple priorities successfully.
  • Proven record of making improvements and exceeding budget or forecast targets.
  • Experience managing maintenance and production operations, budgets, capital projects, and a CMMS system.
  • At least 5 years of demonstrated experience managing engineering, maintenance, and production operations, with P&L responsibilities, capital projects, and workflow direction for multiple direct reports.
  • Bachelor’s degree in engineering.

Nice To Haves

  • Prior experience effectively managing a large facility in a three-shift production environment.
  • Working knowledge of computerized maintenance scheduling and management tools such as Oracle, SAP, or eMaint.
  • 12 years of demonstrated and progressive experience in a manufacturing environment.
  • Managerial experience in a GMP/FDA production environment.
  • 8–12 years of demonstrated managerial experience supervising direct reports and/or directing workflow.
  • Master’s degree in a related field.

Responsibilities

  • Supervise production maintenance supervisors, equipment maintenance technicians, and changeover technicians in a cGMP environment across multiple shifts.
  • Keep the maintenance team operating continuously toward common goals, maintaining productivity and avoiding conflict or negative competition.
  • Manage the department budget and monitor and control expenditures for cost-efficient operations.
  • Provide support and coverage during maintenance leadership absences, including vacation, sick leave, and FMLA periods.
  • Identify and delegate cost-reduction and continuous-improvement projects to reduce costs and improve equipment efficiency and reliability.
  • Execute departmental training plans for maintenance staff and provide training to develop direct reports’ competencies.
  • Oversee spare parts availability and follow up with the parts department to confirm items are in stock or ordered.
  • Monitor the production equipment preventive-maintenance program in a multi-shift environment to ensure completion and effectiveness.
  • Work daily with production, engineering, quality, and planning groups to ensure production schedules are met or exceeded.
  • Remain current on EH&S and OSHA requirements and manage related activities for the facilities team.
  • Promote a positive, participative environment for improving facility safety and quality standards.
  • Establish and manage operating costs to meet or exceed budget guidelines.
  • Create continuous process-improvement programs to reduce costs and improve lead times, and establish and maintain supporting metrics.
  • Coordinate and notify relevant functional groups about events and projects before, during, and after execution.
  • Perform additional duties as assigned.

Benefits

  • Group health programs, including medical, dental, and vision insurance.
  • Health Savings Account (HSA) and Flexible Spending Accounts (FSA).
  • Basic life and AD&D insurance.
  • Short-term and long-term disability insurance.
  • Employee Assistance Program (EAP).
  • 401(k) plan.
  • Wellness Incentive Program.
  • Employee Stock Purchase Plan (ESPP).
  • Supplemental life, critical illness, hospitalization, and accident insurance.
  • Pet insurance.
  • Company-observed U.S. holidays and floating holidays.
  • Vacation and sick time.
  • Volunteer Program.
  • Paid maternity and paternity leave.
  • Bereavement leave.
  • Personal leave and time off for voting.
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