Sr Manager, Laboratory (Lab)

DaVita Kidney Care

4d • Onsite

About The Position

The Senior Manager, Lab Operations is responsible for leading day-to-day technical and operational functions within the laboratory, ensuring smooth execution of processes, regulatory compliance, and teammate development. This role provides hands-on leadership for laboratory teams and serves as a bridge between frontline operations and senior leadership.

Requirements

• Bachelor’s degree in Medical Technology or related sciences required
• Minimum of 5+ years of laboratory leadership experience in a high-volume, high-complexity testing environment with a proven track record of leading teams, driving process improvements, and managing operational performance.
• Strong knowledge of laboratory regulatory standards (CAP, CLIA, federal and state).
• Proficiency in MS Word, Excel, PowerPoint, and Outlook.
• Strong communication and interpersonal skills with the ability to influence and collaborate across teams.
• Medical Technologist registry (ASCP, NCA, AAB, or equivalent) required

Nice To Haves

• Master’s degree in business administration or relevant sciences preferred.
• Florida Supervisor license preferred.

Responsibilities

• Oversee assigned laboratory lanes to ensure they meet performance, quality, and financial targets.
• Monitor data and key performance metrics to make informed decisions about staffing, resources, and workflow.
• Support standardization of processes, policies, and procedures to ensure compliance with federal, state, and local regulations.
• Partner with leadership on long-term planning for service line growth and operational improvements.
• Lead and engage laboratory supervisors and frontline teams to foster a culture of accountability, belonging, and high performance.
• Mentor emerging leaders, focusing on professional growth and succession planning.
• Drive cross-shift and cross-department communication to support operational excellence.
• Ensure laboratory testing is performed accurately, documented properly, and compliant with applicable regulatory requirements.
• Oversee quality control and quality assurance programs to maintain the highest standards of laboratory services.
• Build and maintain strong relationships with internal and external customers, ensuring service excellence.
• Resolve operational issues and client concerns in a timely, professional manner.
• Support strategic initiatives, projects, and continuous improvement activities as needed.

Benefits

• Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Family resources
• EAP counseling sessions
• Access Headspace®
• Backup child and elder care
• Maternity/paternity leave
• DaVita offers a variety of programs to help strong performers grow within their career
• On-demand virtual leadership and development courses through DaVita’s online training platform StarLearning

What This Job Offers

• Job Type: Full-time
• Career Level: Manager