Sr. Manager, IT Operations
About The Position
Profit Recovery Partners (PRP) is seeking a Sr. Manager, IT Operations to join their team. This role is fully onsite at their Santa Ana office. The position involves consulting with CFOs and CIOs at large enterprise clients to develop and negotiate innovative expense reduction solutions. The responsibilities include managing expense reduction projects from initial assessment of client's product usage, pricing, vendor contracts, and agreements, through to expense reduction strategy development and vendor negotiations. The ideal candidate will have extensive knowledge in cost optimization and/or held pricing or implementation roles in relevant areas. They should be adept at using out-of-the-box thinking to develop solutions for large enterprise clients and identify savings based on customer infrastructure, vendor contracts, and pricing schedules.
Requirements
- BA/BS Degree required
- Minimum 7+ years of relevant experience with consulting and/or price negotiation
- Demonstrated experience and knowledge of cost optimization
- Proficiency with Microsoft Office suite of products
- Expert ability with the analysis of data in MS Excel
- Excellent communication and written skills with attention to details
- Exceptional team player; work well with cross-functional teams & with diverse levels within the organization
- Self-motivated, disciplined, and highly organized; able to prioritize in a fast-paced environment
- Flexible and willing to accept a change in priorities as necessary
- Sense of urgency and timely deliveries
Nice To Haves
- Prior consulting experience is preferred
- IT Consulting – Advises clients on technology strategy, system implementations, and digital transformation initiatives.
- IT Workforce Planning – Aligns technical talent with project demand, optimizing staffing models across onshore, offshore, and contingent resources.
- Business Process Outsourcing (BPO) – Designs and manages outsourced operations to improve efficiency, service levels, and cost performance.
- Knowledge of: Outcome-Based Pricing, Cost-Per-Deliverable Pricing, and Managed Service Pricing that relates to IT consulting and Services
Responsibilities
- Collect, analyze, and present data that helps clients decide how best to reduce their expenses
- Review organizational processes/systems and uncover expense reduction opportunities for our clients by applying your industry expertise, business acumen, and analytical skill
- Negotiate, or consult with clients on how to negotiate, best-in-class pricing and business terms with vendors on new contracts and licensing agreements
- Monitor, evaluate, and present on industry trends, vendor contract terms, and pricing changes
- Manage project timelines/milestones and action items
- Develop and follow defined Practice Group and Company processes and procedures
- Demonstrate creative thinking and ability to resolve complex and sensitive client issues
- Maintain healthy and productive relationships with clients, colleagues, and vendor executives
- Present or assist in the presentation of savings and new project opportunities to clients
- Provide creditability to sales process including developing the value propositions, attending strategic sales calls, and conducting ongoing sales training
- Prepare effective analysis and documentation regarding savings opportunities available to existing and prospective clients
- Other duties as assigned
Benefits
- Full medical, dental, and vision coverage
- Optional pet insurance
- Access to a gym membership reimbursement (offered through our healthcare provider and available for select fitness centers)
- $200/month waived medical benefit for employees who opt out of our health plans
- Cell phone stipend for applicable roles
- 401(k) plan with company match
- Generous paid holidays, vacation, sick leave, bereavement, and jury duty leave
- Annual summer retreat, holiday parties, happy hours, and themed celebrations throughout the year
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What This Job Offers
Job Type
Full-time
Career Level
Manager
