Sr Manager Information Systems

Amgen•Thousand Oaks, CA

23h•$159,788 - $216,184

About The Position

Join Amgen’s Mission of Serving Patients. At Amgen, our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. In this vital role you be responsible for identifying and delivering practical automation solutions across core systems including Salesforce, Conga CLM and CPQ, Model N, and Anaplan. Solutions may include workflow automation, system configuration, integrations, and, where appropriate, Generative AI. The primary objective is to streamline contracting and pricing workflows, reduce manual effort, and improve operational efficiency. This role works closely with Contracting Operations, Pricing, and Product teams to deliver targeted solutions that address real business needs while leveraging enterprise platforms and standards. This role requires hands-on involvement in solution design, prototyping, and implementation.

Requirements

Doctorate degree and 4 years of experience in Information Systems, Computer Science, Engineering, or a related technical field OR Master’s degree and 8 years of experience in Information Systems, Computer Science, Engineering, or a related technical field OR Bachelor’s degree and 10 years of experience in Information Systems, Computer Science, Engineering, or a related technical field
3+ years of experience leading or mentoring technical teams delivering software, automation, or system solutions.
5+ years of experience designing and implementing automation and system integration solutions across enterprise platforms.
2+ years of experience applying AI-enabled solutions, including Generative AI, within business workflows where appropriate.
Demonstrated experience delivering workflow automation, system configuration, and integrations across SaaS platforms such as Salesforce or similar ecosystems.
Experience working with cross-functional teams including product, engineering, and business stakeholders to deliver solutions aligned with operational needs.
Strong understanding of when to apply AI-driven approaches versus deterministic automation to solve business problems effectively.

Nice To Haves

Hands-on experience with Salesforce, Conga CLM or CPQ, Model N, or Anaplan in a technical, product, or architecture role.
Experience delivering workflow automation, system integrations, and process improvements across enterprise SaaS platforms.
Experience implementing rules-based automation, workflow orchestration, and API integrations.
Experience applying Generative AI capabilities within business applications where there is clear value.
Ability to evaluate when AI is appropriate versus when deterministic automation is more effective.
Experience building or enabling assistants or productivity tools within enterprise platforms is a plus.

Responsibilities

Lead delivery of automation solutions across Contracting Operations workflows with a focus on efficiency, scalability, and measurable business impact.
Identify automation opportunities and partner with stakeholders to determine the appropriate solution approach, balancing AI and non-AI methods based on value, complexity, and maintainability.
Design and deliver solutions supporting contract lifecycle processes including creation, approvals, amendments, and renewals.
Support pricing and revenue workflows across CPQ and Model N, including validation, execution, and data alignment.
Enable process improvements in forecasting and planning workflows within Anaplan.
Implement data synchronization and orchestration across Salesforce, Conga, Model N, MuleSoft, Databricks and Anaplan.
Introduce AI-assisted capabilities where they provide clear business value, such as contract summarization, clause insights, and natural language interaction with contract and pricing data.
Develop lightweight assistants or copilots embedded within existing platforms to improve user productivity.
Lead rapid prototyping and iterative delivery of solutions with a focus on practical implementation.
Establish reusable patterns and best practices for automation design, integrations, and responsible use of AI.
Collaborate with enterprise AI and architecture teams to leverage shared tools and services while maintaining focus on domain-specific delivery.
Deliver measurable improvements in contracting and pricing operations, including: Reduction in contract cycle time and manual processing effort Improved data accuracy and reduced operational defects

Benefits

A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models where possible.

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