Sr Manager, Hospitality & Events

dentsuCharlotte, NC
Onsite

About The Position

MKTG Sports + Entertainment is seeking a Senior Manager, Hospitality & Events to support premium guest programs across global Formula 1 racing events. This role focuses on delivering elevated hospitality experiences for Fortune 500 clients, ensuring seamless planning, premium execution, and high‑touch communication throughout each race weekend. This is a dynamic, detail‑oriented role for someone who thrives in fast‑paced environments and excels at balancing organization with execution. The Senior Manager plays a key role in coordinating hospitality operations, managing guest communications, and partnering with internal teams and clients to elevate the end‑to‑end experience across international F1 programs.

Requirements

  • Bachelor’s degree required
  • 5+ years of experience in hospitality, corporate events, experiential marketing, or premium guest experience
  • Experience supporting high‑level corporate events, sports hospitality, or global programs
  • Exceptional client service and interpersonal skills, with experience supporting senior leaders and executives
  • Strong organizational and project management skills, with the ability to manage complex, cross‑functional initiatives
  • Experience managing event logistics (rooming lists, transportation manifests, VIP movement, hospitality operations)
  • Ability to manage multiple projects and communication streams simultaneously in a fast‑paced environment
  • Excellent verbal and written communication skills

Responsibilities

  • Design hospitality programs across multiple F1 race locations, collaborating with internal teams and clients to shape premium guest experiences
  • Develop event plans and timelines that ensure smooth delivery of high‑touch hospitality moments
  • Oversee day‑to‑day hospitality operations including VIP support, suite management, paddock coordination, and on‑site guest needs
  • Manage premium touchpoints such as curated gifting, transportation flows, credentialing, and bespoke guest journeys
  • Support ticketing and credential distribution and ensure all guest itineraries and communications are accurate and polished
  • Create client‑ready materials including itineraries, event collateral, presentations, and hospitality reports
  • Lead or support client calls and internal meetings, clearly communicating timelines, status, and next steps
  • Partner cross‑functionally to ensure alignment across hospitality, event operations, and guest experience
  • Identify opportunities to enhance hospitality processes across global racing programs
  • Evaluate post‑event performance and provide recommendations to improve efficiency and elevate the guest experience year over year
  • Support broader event planning including premium gifting, vendor coordination, and operational tasks based on team priorities

Benefits

  • flexible holiday package starting at 20 days
  • corporate discounts
  • commuter benefits
  • cell phone reimbursement
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