Sr Manager/Director, Growth & Partnerships

SuperOrdinary Talent•West Hollywood, CA
•Hybrid

About The Position

SuperOrdinary is seeking a senior commercial leader to drive new business and expand strategic brand partnerships. The role sells multi-channel growth solutions to senior brand decision-makers and develops commercial partnerships that create long-term value for SuperOrdinary and its brand partners. It is suited to someone with experience selling or leading accounts at a media agency, holding company, Amazon or marketplace agency, or TikTok Shop agency, who can bring consultative selling expertise, executive presence, and a record of closing complex deals. The position owns new-business revenue targets and the full sales cycle, from pipeline development and discovery through proposal development, negotiation, and close. It also leads executive relationships and strategic partnerships, contributes market intelligence and sales resources, and maintains accurate pipeline records and forecasts. Director-level candidates may help build and lead the growth function, including future team expansion and hiring.

Requirements

  • 3–5+ years in agency business development, client partnerships, or account leadership within a media agency, holding company, Amazon or marketplace agency, or TikTok Shop agency.
  • Experience leading consultative discovery and strategic problem-solving rather than relying on a standard service offering.
  • Experience selling multi-service solutions to senior decision-makers.
  • A successful track record of owning revenue targets and sourcing, negotiating, and closing new business.
  • Executive presence and comfort advising founders and C-suite executives, influencing decisions, and navigating complex stakeholder relationships.
  • Understanding of deal structures, pricing models, profitability, and margin management, including retainers, revenue-sharing, and performance-based agreements.
  • Understanding of how brands grow across Amazon, TikTok Shop, and other marketplaces, including the relationship between retail media, social commerce, and broader marketing strategies.
  • Proactive, self-driven approach and comfort building a personal pipeline in a fast-moving, high-growth environment.
  • Ability to clearly communicate complex business opportunities through written proposals, executive presentations, and client conversations.

Nice To Haves

  • An established network of brand-side decision-makers across beauty, fashion, wellness, or health.
  • Experience selling multi-channel solutions across Amazon, Walmart, Target, and TikTok Shop.
  • Retail media expertise across Amazon Ads, TikTok Ads, Meta, and Google.
  • Hands-on knowledge of TikTok Shop, including creator and affiliate programs, shoppable video, LIVE shopping, and GMV Max.
  • Agency-side experience navigating procurement-led RFPs and competitive pitch processes.
  • Experience developing strategic referral or partner programs.
  • Previous experience building, mentoring, or leading a small sales team.

Responsibilities

  • Own new-business revenue targets by building a pipeline, managing the full sales cycle, and closing new brand partnerships.
  • Generate opportunities through professional networks, outbound prospecting, referrals, strategic partners, and industry events.
  • Lead discovery conversations with senior stakeholders to identify growth opportunities and challenges across commerce channels, retail media, content, and operations.
  • Translate client needs into tailored proposals and growth strategies that connect SuperOrdinary's capabilities to measurable business outcomes and brand P&L.
  • Collaborate with strategy, retail media, creative, and operations teams to develop, scope, and price comprehensive solutions.
  • Lead pitches and executive presentations, communicating a compelling commercial story and clear value proposition.
  • Build trusted relationships with founders, CEOs, CMOs, CFOs, and Heads of E-commerce.
  • Serve as the senior commercial lead for key accounts, identifying opportunities to expand partnerships and grow revenue.
  • Represent SuperOrdinary at industry events, conferences, and strategic partner forums.
  • Develop commercial models, including retainers, revenue-sharing agreements, performance-based pricing, and hybrid structures.
  • Lead negotiations involving pricing, scope, contractual terms, and procurement requirements.
  • Partner with finance and legal teams to protect margins, secure approvals, and establish scalable, mutually beneficial partnerships.
  • Develop referral and co-selling relationships with agencies, technology platforms, investors, and marketplace partners.
  • Share competitive intelligence, market trends, pricing insights, and growth opportunities with leadership to inform business strategy.
  • Maintain accurate CRM records, pipeline visibility, and reliable revenue forecasts.
  • Contribute to sales playbooks, case studies, pitch materials, and business development processes.
  • For Director-level candidates, help build and lead the growth function, including supporting future team expansion and hiring.

Benefits

  • Flexible PTO, paid holidays, and paid sick leave.
  • A 401(k) retirement savings program.
  • Medical, dental, and vision insurance for the employee and their family.
  • An anticipated hybrid schedule of four days onsite and one remote day per week.
  • Opportunities to grow alongside a rapidly expanding global social commerce business.
  • A collaborative, entrepreneurial team environment that values creativity, innovation, ownership, and meaningful connections.
  • Competitive compensation aligned with experience and role responsibilities.
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