Sr. Manager Corporate Communications - Innovation

The Home Depot•Atlanta, GA

About The Position

The Sr. Manager of Communications supports The Home Depot’s Innovation and Interconnected Retail strategy, a key pillar in the company’s growth and brand narrative. The role shapes and communicates customer-focused stories that reinforce The Home Depot’s position as a retail technology leader, highlighting innovation that addresses customer and associate friction points. The position drives public relations efforts showcasing investments in technology, digital capabilities, and customer experience. This includes stories about proprietary AI, interconnected shopping tools, online capabilities, and technology infrastructure. In partnership with Corporate Communications leadership, executive communicators, and cross-functional technology teams, the Sr. Manager develops strategies that align business priorities with innovation storytelling and position The Home Depot as a forward-thinking retail innovator. The role requires exceptional storytelling, strong organization, and the ability to manage complex technical subjects, senior internal stakeholders, and tight deadlines. It has two direct reports and typically requires overnight travel 5% to 20% of the time.

Requirements

Must be at least 18 years of age.
Must be legally permitted to work in the United States.
At least 7 years of work experience.
Bachelor’s degree or equivalent in a field of study related to the job, or the knowledge, skills, and abilities typically acquired through completion of such a degree.
Proven ability to manage positive client relationships and lead cross-functional teams effectively.
Ability to develop creative ideas and turn them into strategic, clear plans.
Ability to motivate others, including team members who are not direct reports.
Comprehensive understanding of internal and external communications vehicles.
Exceptional writing and verbal communication skills.
Related work experience that includes writing in fields such as journalism, communications, law, or government.
Ability to synthesize complex and sensitive material into compelling, persuasive content that connects with and impacts intended audiences.

Nice To Haves

Degree in Public Relations, Journalism, or Strategic Communications.
Significant PR and customer-targeted storytelling experience in retail, consumer technology, or a fast-paced enterprise organization.
Demonstrated experience in Technology, CX, or Innovation PR, including translating complex technology tools and data into accessible customer stories.
Experience in PR media relations and executive communications strategy.
10 years of professional communications experience.
Proven project management experience handling multifaceted campaigns and tight deadlines.
Experience managing external agency teams and embedded agency talent.

Responsibilities

Plan and execute proactive, integrated internal and external communications initiatives.
Build client relationships and develop a deep understanding of the communications needs of assigned businesses or functional areas.
Become immersed in assigned functional businesses by attending client staff meetings, strategic planning sessions, and other team gatherings.
Advise internal business clients on effective communications strategies and tactics.
Develop communications strategies and plans consistent with Company and business-unit goals.
Review and approve implementation components of client-approved communications initiatives.
Maintain current and accurate documentation, and coordinate or perform testing of new communications vehicles.
Coordinate planning, scheduling, and resources with communications colleagues.
Liaise with outside vendors and agencies as appropriate, including managing associated budgets.
Create and maintain wrap-up and executive summary reports with measurement analysis and recommendations for continuous improvement.