Manager, Corporate Communications

Chime Financial • San Francisco, NY

3d • Hybrid

About The Position

The Manager, Corporate Communications will help shape Chime’s corporate narrative and reputation as a public company. The role leads communications for major company moments and stakeholder engagement across quarterly earnings, corporate announcements, executive engagements, and high-stakes issues. The successful candidate is a strategic, highly capable writer who stays composed under pressure, anticipates needs, catches details, and independently drives work from idea through execution. The role requires building trusted relationships with senior leaders, reporters, and cross-functional partners, with the opportunity to grow as the function expands.

Reporting to the Director of Corporate Communications, the manager works closely with the Corporate Affairs team, Investor Relations, Legal, Finance, and Chime leadership. Responsibilities include supporting corporate announcements and financial communications; owning and evolving corporate messaging; growing media and influencer relationships; managing executive visibility; leading sensitive media inquiries and issues; advancing AI-enabled communications tools and workflows and collaborating on answer engine optimization; and managing agency partners, measurement, reporting, and project coordination.

Chime is a financial technology company, not a bank, that aims to help people achieve financial progress through helpful, easy, and free core banking services. The company describes its culture as entrepreneurial, accountable, collaborative, inclusive, and grounded in integrity and member trust. The position’s stated salary range is $133,000–$185,000 USD. For full-time regular employees, Chime describes an in-office policy of four days per week with Fridays from home for employees near an office, as well as a fully remote program.

Requirements

• At least 7 years of experience in corporate, financial, or executive communications, in-house and/or at an agency.
• Hands-on experience with public company communications, including quarterly earnings, and working with Investor Relations and Legal.
• Established relationships with business, financial, and technology reporters, with a record of securing coverage and managing reporter requests.
• Experience preparing and staffing executives for interviews, panels, and speaking engagements.
• Exceptional writing and editing skills across press releases, Q&A documents, briefing books, talking points, and scripts, including the ability to make complex topics clear and compelling.
• Strong organizational skills and sound judgment under pressure; ability to manage competing workstreams without overlooking details.
• Experience handling sensitive issues and crisis communications.
• AI-first mindset and hands-on experience building AI tools and workflows to improve communications-team operations, turning recurring tasks into repeatable processes, and helping a broader function adopt AI.

Nice To Haves

• Experience in fintech, financial services, or consumer technology.

Responsibilities

• Drive communications for quarterly earnings and major company announcements in partnership with Corporate Affairs, Investor Relations, Legal, and Finance.
• Shape media strategy and own press materials, briefing books, and outreach for corporate announcements and financial communications.
• Own the corporate messaging source of truth and help evolve Chime’s corporate story, ensuring consistency across earnings, announcements, executive platforms, and owned channels.
• Expand relationships with business, financial, and fintech reporters, creators, Substack writers, podcasters, and other emerging voices.
• Develop proactive story ideas, secure high-impact coverage, and manage inbound media requests.
• Manage Chime’s executive visibility program, recommending opportunities and messaging and briefing and staffing leaders for interviews and speaking engagements.
• Lead sensitive media inquiries from triage through resolution; recommend response strategies, write statements and responsive materials, and coordinate with Legal, Risk, Security, and other partners through issues and incident processes.
• Promote AI-first communications practices by building and scaling tools and workflows that improve how the communications team works.
• Collaborate with Marketing on answer engine optimization work and help ensure Chime appears where stakeholders seek information.
• Directly manage agency partners, measure and report on work impact, and keep leadership informed.
• Apply project management discipline to keep multiple workstreams moving.

Benefits

• Backup child, elder, and pet care.
• Subsidized commuter benefits for eligible employees.
• Comprehensive health, financial, and wellbeing benefits.
• Generous vacation policy and company-wide paid days off.
• One percent of time off to support local community organizations of the employee’s choice.
• Annual wellness stipend for eligible wellness-related expenses.
• Up to 22 weeks of paid parental leave for birthing parents and 12 weeks for non-birthing parents.
• Family planning reimbursement.
• Full-time employees may be eligible for bonuses and competitive equity.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed