Sr. Manager Corporate Communications - Innovation

Home Depot • Atlanta, GA

5d

About The Position

The Sr. Manager of Corporate Communications will support The Home Depot’s Innovation and Interconnected Retail strategy, a key pillar in the company’s growth and brand narrative. The role shapes and communicates customer-focused stories that reinforce The Home Depot’s position as a retail technology leader, highlighting innovation solutions that address customer and associate friction points. The Sr. Manager leads public relations efforts showcasing investments in technology, digital capabilities, and customer experience, including proprietary AI, interconnected shopping tools, online capabilities, and technology infrastructure. In partnership with Corporate Communications Leadership, executive communicators, and cross-functional technology teams, this role develops strategies positioning The Home Depot as a modern, forward-thinking retail innovator.

The position requires strong storytelling and organizational skills, and the ability to manage complex technical subjects, senior internal stakeholders, and tight deadlines. It reports to a Sr. Director, Corporate Communications, or Director, Field Communications, and has two direct reports. Overnight travel is typically required 5% to 20% of the time.

Requirements

• Must be at least 18 years of age.
• Must be legally permitted to work in the United States.
• At least 7 years of work experience, as specified in the minimum qualifications.
• Bachelor’s degree or equivalent degree in a field of study related to the job, or the knowledge, skills, and abilities typically acquired through completing such a program.
• Proven ability to manage positive client relationships and lead cross-functional teams.
• Ability to develop creative ideas and translate them into strategic, clear plans.
• Ability to motivate others, including team members who are not direct reports.
• Comprehensive understanding of internal and external communications vehicles.
• Exceptional writing and verbal communication skills.
• Ability to synthesize complex and sensitive materials into compelling, persuasive content that connects with and impacts intended audiences.

Nice To Haves

• Degree in Public Relations, Journalism, or Strategic Communications.
• Significant experience in public relations and customer-targeted storytelling within retail, consumer technology, or a fast-paced enterprise organization.
• Demonstrated experience in Technology, Customer Experience, or Innovation PR, including translating complex technology tools and data into clear customer stories.
• Experience in media relations and executive communications strategy.
• 10 years of professional communications experience.
• Proven project management experience handling multifaceted campaigns and tight deadlines.
• Experience managing external agency teams and embedded agency talent.
• Significant related work experience that includes writing in fields such as journalism, communications, law, or government.

Responsibilities

• Plan and execute proactive, integrated internal and external communications initiatives.
• Build client relationships and develop a deep understanding of varied and complex communications needs across the client’s business or functional area.
• Become fully immersed in assigned functional businesses, including attending client staff meetings, strategic planning sessions, and other team gatherings.
• Counsel internal business clients on effective communications strategies and tactics.
• Develop communications strategies and plans consistent with Company and individual business unit goals.
• Review and approve implementation components of client-approved communications initiatives.
• Maintain current and accurate documentation, and coordinate or perform testing of new communications vehicles.
• Work with communications colleagues on planning, scheduling, and sourcing resources.
• Liaise with outside vendors and agencies in support of clients, including managing associated budgets.
• Create and maintain wrap-up and executive summary reports, including measurement analysis and recommendations for continuous improvement.
• Lead public relations efforts showcasing The Home Depot’s technology, digital capabilities, and customer experience.
• Develop innovation storytelling in partnership with corporate communications, executive communicators, and technology teams.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior