Sr. Maintenance Supervisor - Pratt Park and Coppins Well

Greystar Management Services•Seattle, WA

13d•Onsite

About The Position

The Sr. Maintenance Supervisor manages and coordinates technical and mechanical work for a very large property or multiple properties. The role ensures that buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality, while meeting budgeted financial and operational goals. The supervisor oversees resident work orders, routine and preventive maintenance, apartment make-ready work, vendors and contractors, inventory, budgets, and service-team performance. They also promote safe work practices and provide responsive customer service to residents and team members.

Requirements

Vast maintenance management experience in multifamily housing.
Knowledge of hot water heater repair and maintenance.
Basic carpentry knowledge.
Knowledge and skill in the safe use and maintenance of hand tools, power tools, and mechanical equipment.
Proficiency in Microsoft Office Suite.
High level of professionalism in manner and dress.

Nice To Haves

Hot water heater repair and maintenance knowledge is highly desired.
Property management software experience, such as Yardi or OneSite, is highly desired.

Responsibilities

Manage completion of resident service work orders and ensure routine property upkeep is diagnosed and repaired or replaced in accordance with policies, procedures, safety standards, code requirements, and budgets.
Oversee the apartment make-ready process, including pre-move-out inspections, preparing maintenance punch lists, scheduling vendors and contractors, obtaining supplies, and inspecting completed work.
Develop standards for cleanliness and appearance across grounds, amenities, building exteriors, market-ready apartments, breezeways, curbs, signage, leasing offices, garbage areas, parking lots, and other common areas.
Periodically inspect work performed by service-team members and develop corrective action plans as needed.
Inspect contractors’, vendors’, and service providers’ work to verify it meets quality standards, scope, and specifications.
Maintain and order spare parts and maintenance materials within budget guidelines.
Prepare maintenance and capital expense budgets by reviewing financial statements and operational reports and assessing performance patterns based on yearly unit inspections.
Complete monthly preventive maintenance procedures as outlined in the Policy and Procedure Manual.
Support cost-control programs by repairing parts when possible, limiting waste, and ensuring correct use of tools, equipment, materials, and supplies.
Conduct scheduled safety meetings, keep safety data sheets current and accessible, and maintain awareness of OSHA and other safety requirements to ensure property compliance.
Demonstrate customer-service skills by treating residents and others respectfully, answering questions, responding sensitively to complaints, and handling assigned work orders efficiently and urgently.
Manage outside vendors and follow up on warranties by email and phone.
Supervise up to five employees.
Assist with developing budgets for regular repairs, maintenance, and capital expenses.

Benefits

Housing discounts of up to 40% at Greystar communities, subject to discount and unit availability.
Cell phone allowance.
Monthly bonus incentives; onsite roles may be eligible for weekly, monthly, and/or quarterly bonus programs.
Competitive medical, dental, vision, disability, and life insurance benefits, including low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Paid sabbatical of six weeks after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Robust training and development and long-term career opportunities.