Sr. Logistics Specialist - JCB

A.P. Moller - Maersk•Pooler, GA

3d•$75,000 - $90,000•Onsite

About The Position

The JCB Logistics Specialist supports the Control Tower Customer Experience Manager in delivering Maersk’s value proposition through excellent customer service. The role supports account development through data-driven analysis and reporting, creates synergies among involved parties, and identifies process gaps, alignment needs, and value-creation initiatives. As an external professional working on-site at JCB, the specialist must comply with the customer’s values and policies and represent Maersk at all times. The position is based on-site at the JCB facility in Pooler, Georgia, five days per week, Monday through Friday, from 8:00 AM to 5:00 PM.

Requirements

Three years of international logistics or supply chain experience.
Experience with air freight, ocean FCL/LCL, and intermodal logistics.
Cargo flow and demurrage management experience.
Customer experience and stakeholder management skills.
KPI analysis and performance reporting skills.
Excel, MS Office, and data analysis skills.
Experience building and presenting MBRs and preparing operational reports.
Financial and budget analysis skills.
Experience with TMS, EDI, and milestone management.
Experience building and updating SOPs/IOPs and improving processes.
Problem-solving and exception-management skills.
Cross-functional and global collaboration skills.
Authorization to work for any employer in the United States.

Responsibilities

Support the Control Tower Customer Experience Manager in delivering excellent customer service and Maersk’s value proposition.
Support account development through data-driven analysis and reporting.
Create synergies among the parties involved.
Identify process gaps, alignment needs, and value-creation initiatives.
Comply with JCB’s values and policies while representing Maersk on-site.