Sr. Logistics Coordinator
About The Position
Lotte Global Logistics (N.A.) is growing our intermodal business unit. This position will allow us to expand our existing footprint through performing successful execution of customer freight pickup, monitoring in transit movement and final mile delivery. Execution of daily performance will require a team-oriented person that is customer service focused and able to obtain a strong knowledge of systems and vendor capabilities. This position will assist all team members to ensure that the team works together to support the overall business to support our vision of the company.
Requirements
- High school diploma required
- 3-5 years of logistics experience preferred
- Strong knowledge base of the logistics industry
- Highly proficient in Microsoft applications, including but not limited to Excel, PowerPoint and Word
- Excellent customer service and communication skills (verbal and written)
- Detail-oriented person with strong organizational skills
- Timely communicate to management any problems or potential problems
- Able to work independently, make decisions impacting customers, drayage vendors and operations
Nice To Haves
- Bachelor’s degree preferred
Responsibilities
- Contacting and monitoring customers, vendors, railroads to ensure pickup and delivery of company equipment for intermodal transport.
- Nurturing existing relationships and growing new ones as the company pursues business growth in the intermodal business unit.
- Ensuring timely, accurate updates across the organization for successful transportation service for customers.
- Creating and issuing work orders for load pickup and delivery; follow-up and reconcile receipt of dispatch orders.
- Entering rail billing, tracing loads on various railroad websites, and proactively notifying customers of delays.
- Procuring equipment from various suppliers and coordinating shipments with all Class 1 railroads.
- Managing daily and weekly rail capacity commitments as well as minimizing situations that will incur accessorial charges.
- Maintaining strong relationships with the network of existing drayage partners to ensure continuation of superior service.
- Handling a significant volume of phone and email communication.
- Being responsible for metrics that ensure costs are in line with purchased transportation goals.
Benefits
- Competitive base salary
- 401k with company match
- Medical/Life/Dental/Vision Insurance
- Paid holidays and vacation
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
