Sr. Liquidity Relationship Manager – (ESCROW)

Citizens • Chicago, IL

1d

About The Position

The Liquidity Relationship Manager is responsible for driving deposit growth and deepening market penetration within targeted, deposit-rich liquidity pools (Escrow). This role combines specialized segment expertise, focused business development, and cross-functional coordination to deliver tailored liquidity solutions that align with how these ecosystems operate. The Segment Specialist serves as a primary market-facing relationship manager for assigned liquidity pools, acting as a trusted advisor to clients while partnering closely with internal product, risk, and delivery teams to execute the broader segment strategy.

Requirements

• 7+ years of experience in (Escrow)or related specialized liquidity segments.
• Demonstrated ability to manage and grow complex deposit portfolios within niche or ecosystem-based markets.
• Proven consultative sales capability with strong relationship-building skills.
• Excellent communication, presentation, and interpersonal skills.
• Strong organizational and analytical skills, including pipeline management and performance tracking.
• Comfort working in a matrixed environment, influencing outcomes.
• Bachelor’s degree in Business, Finance, or a related field required.

Nice To Haves

• MBA or advanced degree helpful but not required.

Responsibilities

• Drive targeted business development efforts within assigned liquidity pools through prospecting, referral source engagement, and ecosystem-based relationship building.
• Build and manage a disciplined sales pipeline aligned to deposit growth objectives, ensuring timely and accurate reporting.
• Execute on defined segment priorities by identifying high-value prospects and expanding share of wallet with existing clients.
• Support the organization’s market presence within target segments through industry participation, conferences, and relationship-driven networking.
• Help position the bank as a credible and trusted liquidity partner within specialized ecosystems.
• Develop and maintain deep working knowledge of the operating models, cash flow behaviors, and liquidity dynamics specific to (Escrow) ecosystems.
• Serve as a trusted advisor to clients by providing insight-driven guidance on liquidity structure, deposit optimization, and operating considerations.
• Represent the organization confidently in senior-level client discussions and presentations.
• Deliver and articulate compelling, segment-specific value propositions by delivering tailored solutions to align with client practices, regulatory considerations, and risk profiles.
• Effectively communicate segment offerings to internal and external stakeholders, including senior management.
• Act as the primary point of contact for key client relationships within assigned liquidity pools.
• Establish and maintain strong relationships with decision-makers, influencers, and ecosystem partners.
• Ensure a consistent, high-quality client experience across all touchpoints.
• Coordinate closely with internal partners including Risk, Treasury Management, Product, Risk, Capital Markets, Operations, Technology, and Legal to deliver integrated solutions.

Benefits

• Equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.
• Fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism.
• Employment decisions are based solely on merit, qualifications, performance and capability.
• Background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior