Sr Leader, Revenue Operations

loanDepot•Southfield, MI
•$132,000 - $210,000

About The Position

The Sr Leader, Revenue Operations is responsible for optimizing revenue performance, forecasting accuracy, operational efficiency, and decision support across the organization. The role serves as a primary bridge among Finance, Sales, Marketing, Loan Production, Secondary Marketing, Capital Markets, Product, and Operations, ensuring revenue-generating activities are measurable, scalable, and aligned with company objectives. The position drives visibility across the revenue lifecycle, from lead generation and mortgage origination through funding, servicing, and recurring revenue streams. It is accountable for revenue analytics, forecasting, KPI management, incentive plan administration, process governance, and technology enablement to support profitable growth. The role combines financial acumen, operational leadership, mortgage industry expertise, and data-driven decision-making.

Requirements

  • Minimum of 10 years of progressive experience in Mortgage Sales Leadership, Mortgage Finance, or Revenue Operations.
  • Strong knowledge of mortgage banking, fintech, financial services, lending operations, revenue forecasting, and performance analytics.
  • Exceptional financial modeling, forecasting, business intelligence, and data analysis skills.
  • Advanced proficiency with Salesforce or similar CRM platforms.

Nice To Haves

  • Bachelor’s degree preferred.

Responsibilities

  • Partner with senior Revenue Operations leaders and direct sales leadership teams to develop and execute revenue operations strategies, establish performance objectives, and support direct lending growth goals.
  • Lead revenue forecasting and planning, including mortgage volume projections, funded loan forecasts, gain-on-sale revenue, servicing revenue, and other revenue streams.
  • Establish and monitor revenue performance metrics, KPI frameworks, and management reporting processes; identify trends, opportunities, risks, and actionable insights for strategic decision-making.
  • Partner with business leaders to improve conversion rates, pull-through performance, productivity, cycle times, customer acquisition costs, channel profitability, and overall revenue-generating efficiency.
  • Develop financial models, scenario analyses, predictive analytics, and profitability assessments to support strategic planning, pricing decisions, and growth initiatives.
  • Collaborate with Sales, Marketing, Operations, Capital Markets, and Finance leadership to align revenue strategies, optimize business performance, and support cross-functional initiatives.
  • Perform other duties and projects as assigned.

Benefits

  • Tuition reimbursement
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Wellness program supporting mental and physical health
  • Generous paid time off
  • Aggressive compensation package based on experience and skill set
  • Inclusive, diverse, and collaborative culture
  • Internal growth and professional development opportunities
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