Sr. Lead Product Manager

Early Warning® • Chicago, IL

9d • $150,000 - $240,000 • Hybrid

About The Position

The Senior Lead Product Manager is the champion responsible for evaluating and determining the product(s) and/or features to be built and delivered to our customers. The role will build, align, and motivate a cross functional team to develop a common understanding of the customers’ pain points and the passion to solve issues and develop innovative solutions that delight customers. The role may lead multiple products.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to otherwise collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Requirements

• Education and/or experience typically obtained through completion of a bachelors degree.
• Typically, 9 or more years of progressive related work experience OR post-secondary degree and at least 4 years of related work experience.
• Demonstrated experience in design thinking and agile development process and methodology.
• Demonstrated leadership experience and cross functional collaboration experience.
• Proven experience in and passion for building and delivering great products.
• Demonstrated experience in setting a product strategy, roadmap and in meeting product revenue targets.
• Excellent listening and execution skills.
• Background and drug screen.
• Candidates responding to this posting must independently possess the eligibility to work in the United States at the date of hire.

Nice To Haves

• Master’s degree.
• Certifications in design thinking and/or agile.
• Prior experience working in payments, financial services or similar regulated industry.
• People management experience.

Responsibilities

• Builds the right cross-functional team to obtain a common understanding of customer pain points, empathy and excitement for solving customer issues and driving product revenue.
• Articulates product strategy and vision across the enterprise across multiple products.
• Brings the customer viewpoint to the product design process with a demonstrated competency to actively listen to customer feedback across all touchpoints and channels; to routinely leverage this feedback into insights; and to build products and services that delight and inspire.
• Works closely with marketing, research, analytics, design and development partners, uses technical savvy and customer insights to develop real world solutions working in a highly collaborative environment.
• Uses insights about the market and industry to drive development of value-added solutions for customers.
• Oversees the integration of strong risk and security controls.
• Ensures compliance to laws and regulations.
• Able and adept at working directly with the technologists to deliver market solutions.
• Clearly defines requirements, grooms user stories, motivates technical teams and partners with technology closely.
• Documentation Quality & Governance: Own clarity, consistency, and compliance across all developer-facing content by defining editorial standards, coordinating cross-functional reviews, and maintaining a unified documentation strategy.
• Developer Experience & Platform Ownership: Lead the evolution of the documentation platform, manage the vendor relationship, and incorporate developer-focused features while staying current with API/SDK ecosystem trends.
• Developer Tools & Productivity Enablement: Integrate modern tooling into the docs portal, collaborate with engineering and DevRel to streamline the developer journey, and define metrics to improve onboarding, adoption, and satisfaction.

Benefits

• Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
• 401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
• Paid Time Off – Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
• 12 weeks of Paid Parental Leave
• Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior