Sr Lead Product Manager, Agentic AI
PayPal•San Jose, CA
•Hybrid
About The Position
This role drives agentic AI product strategy aligned with a shared vision, translating AI capabilities into scalable experiences for customers worldwide. It balances innovative design with technical implementation and regulatory requirements, using data-driven metrics and analytics to measure product success. You will work directly with engineering, data science, design, risk, policy, and business units to build AI products.
Requirements
- 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
Nice To Haves
- Experience building or scaling AI/ML-powered consumer or enterprise products at significant scale.
- Experience with large language models (LLMs), autonomous agents, multi-step reasoning, or AI workflow automation.
- Background in fintech, payments, or other highly regulated industries.
- Understanding of AI safety, responsible AI principles, model evaluation, and governance frameworks.
- Experience with agentic AI concepts or frameworks (e.g., tool use, ReAct patterns, multi-agent orchestration).
- Track record of driving company-wide product strategy and influencing senior leadership without formal authority.
- Comfort operating in ambiguous, fast-moving environments with emerging technology and incomplete information.
- MBA or advanced degree in Computer Science, Engineering, or a related technical field preferred.
Responsibilities
- Drives product strategy with cross-functional stakeholders consistent with the shared vision for the product or enabling platform.
- Plans and implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
- Assesses the customer experience and customer needs in product requirements and decision making.
- Sets up data gathering mechanisms relative to the metrics that inform the success of products including usability studies, research and market analysis.
- Leads workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
- Oversees product profitability measures, including budget.
- Plans operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews.
- Interfaces with product and technology leadership as needed.
- Partners with content strategists, data scientists, product designers and user experience researchers.
- Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard.
- Partner with internal thought leaders and be a subject matter expert on agentic AI.
- Executes best practices and evaluation frameworks for LLM-powered and agentic AI features across the organization.
- Navigates AI governance, compliance, and risk frameworks in close collaboration with legal, policy, and risk teams.
- Champions responsible AI principles across the full product lifecycle, from design through post-launch monitoring.
- Identifies and cultivates strategic partnerships with internal and external stakeholders to accelerate agentic AI capabilities.
Benefits
- generous paid time off
- healthcare coverage for you and your family
- resources to create financial security
- support your mental health
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Senior
