Sr. Lead Digital Product Management - CBL Deposit Payments

Wells Fargo•Minneapolis, MN

1d•$159,000 - $305,000•Hybrid

About The Position

Wells Fargo is seeking a Sr. Lead Digital Product Manager to join the Wires and Me2me Product Management and Development team within the CBL Deposit Payments Group. Reporting directly to the Head of Wires and Me2me Product Management, this role is responsible for the overall management of all CBL deposit payment types. The position works across channels and business groups to advance deposit payment strategies and roadmaps, with a customer-first focus, while balancing business impact, compliance, risk reduction, and continuous improvement. The role engages with internal stakeholders including Technology, Digital, Operations, Government Relations, Payment Strategy, Independent Risk Management, and Legal, as well as external stakeholders such as partner banks, financial services partners, industry groups, and vendors. It leads cross-functional teams, prioritizes product work, and drives strategies and enhancements across channels and products. The role offers a hybrid schedule at one of the listed locations and may require travel up to 25% of the time.

Requirements

7+ years of digital product management experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
Willingness to work on-site at one of the stated locations as part of a hybrid work schedule.
Ability to travel up to 25% of the time.

Nice To Haves

Background and experience with consumer and business deposit products.
Deep understanding of fraud and scams and strategies to protect customers and the financial industry.
Strong understanding of payment-product compliance requirements, such as Reg-E and UDAP.
Experience working with payment industry partners to build consensus on products such as Zelle, debit cards, ACH, wire, checks, instant payments, and cash.
Experience in agile environments with delivery involving numerous partner organizations.
Financial services experience, specifically in retail banking.
Expert verbal, written, and presentation skills, including the ability to communicate effectively and broker agreements among diverse or competing perspectives and priorities.
Strong analytical skills with high attention to detail and accuracy.
Ability to communicate, create, and deliver dynamic presentations to all organizational levels.
Ability to create clear and compelling presentations with strong strategic storytelling skills.
Exceptional organization, coordination, and time-management skills.

Responsibilities

Drive roadmaps and strategies for all CBL deposit payments across impacted channels and groups, maintaining a customer-first focus.
Manage engagement with internal stakeholders, including Technology, Digital, Operations, Government Relations, Payment Strategy, Independent Risk Management, and Legal.
Manage engagement with external stakeholders, including partner banks, financial services partners, industry groups, and vendors.
Lead cross-functional teams with internal and external payment partners to deliver product strategies and enhancements across channels and products.
Align work with the CBL strategic plan, participate in big-room planning, and identify opportunities to improve efficiency.
Prioritize work to maximize customer experience and business impact.
Ensure compliance with applicable internal policies and regulations.
Collaborate with and influence stakeholders at all organizational levels, from junior individuals to senior leaders and their direct reports.
Conduct value-based analysis to optimize revenue and customer experiences while reducing fraud and scam losses.
Maintain an urgent, daily focus on change management and ensure business outcomes are delivered.
Continuously prioritize high-impact work, resolve development issues promptly, and support continuous improvement and business results.
Follow applicable risk programs and company policies and procedures, fulfill risk and compliance obligations, and escalate and remediate issues in a timely and effective manner.