Sr IT Systems Engineer

Atmos Energy•Dallas, TX

2d•Onsite

About The Position

The Sr IT Systems Engineer role focuses on designing, integrating, enhancing, and securing a complex IT infrastructure that spans on-premises, private cloud, and public cloud environments. This position involves ensuring industry-best practices are met and adapting to changing demands. The role also includes mentoring and providing technical direction to other IT staff, developing infrastructure standards, analyzing capacity and performance, creating and approving technical documentation, researching IT trends and regulations, managing disaster recovery activities, and maintaining relationships with external partners and vendors. Additionally, the Sr IT Systems Engineer will organize and direct the efforts of internal staff and external support teams for design, integration, implementation, and problem resolution.

Requirements

Experience designing and managing enterprise virtualization platforms in highly available environments
Strong knowledge of enterprise storage architecture, data protection, disaster recovery, and business continuity planning
Expertise administering and optimizing Windows Server infrastructure and core platform services
Involvement in automating infrastructure processes using scripting and modern management tools
Thorough understanding of identity and access management, including Microsoft Entra ID, modern authentication, and Zero Trust security principles
Experience supporting hybrid infrastructure environments spanning on-premises and cloud platforms
Ability to lead infrastructure modernization initiatives, migrations, upgrades, and performance optimization efforts
Strong troubleshooting, problem-solving, and analytical skills
Excellent collaboration and communication skills with the ability to partner effectively across technical and business teams
Bachelor's degree in Computer Science or a closely related field and four years of experience in computer programming and operating systems analysis; or equivalent.
Requires the ability to communicate with internal and/or external customers in order to obtain and/or provide explanations and/or information on technical concepts to individuals.
Requires the ability to perform analyses involving ratios, percentages, and simple statistical methods.
Requires a high level of computer skills to use various software packages as well as a familiarity with hardware configurations to perform systems administration.

Responsibilities

Designs, integrates, enhances, and secures the server, storage, network, virtualization, compliance, process automation, and application software infrastructure and associated administration and maintenance plans across a complex stack of on-premises, private cloud, and public cloud infrastructures, ensuring industry-best practices and changing demands are achieved.
Assists, mentors, and provides technical direction, leadership, guidance, and support for Systems Engineers and other IT staff.
Provides direction and guidance for technical information collection, planning, analyses, and standards development for the administration and maintenance processes and prioritizations for the enterprise infrastructure.
Analyzes, forecasts, and presents to IT management reports on enterprise infrastructure capacity and performance for regular reviews ensuring level agreements are achieved.
Creates and approves technical document libraries and presentation of technical documentation that provides IT staff and management the details of the enterprise infrastructure in adherence to cyber security, regulatory, and Enterprise Architectural standards.
Reviews and guides research of technical information relating to changes in Information Technology-related disciplines, regulations, trends, cyber security, and infrastructure management. Provides recommendations for changes or enhancements to IT management and Enterprise Architecture.
Develops and manages execution and reporting of results of all scheduled disaster recovery implementations, maintenance and testing activities ensuring that the applications meet RPO/RTO, cyber security, and regulatory requirements.
Reviews and approves development, organization, scheduling and presentation of formal/informal training and documentation regarding enterprise infrastructure processes and procedures.
Maintains a working relationship with outside organizations, partners, and other resources to enhance the IT infrastructure and assure the infrastructure meets service level agreements and changing demands.
Organizes and directs the efforts of internal IT staff or external technical or vendor support teams to provide the highest levels of design, integration, implementation support, and problem resolution activities.