Sr IT Project Management Specialist

Sedgwick•Telecommuter TX, TX

About The Position

The Sr IT Project Management Specialist manages, supports, and services project assignments through completion. The role administers procedures and processes for measuring and managing customer satisfaction, identifies and analyzes trends, reports findings, interprets report information, and recommends improvements. It also supports Program Managers, communicates project progress, and provides training and presentations as needed.

Requirements

Six years of related experience, or an equivalent combination of education and experience, including two years of general business experience emphasizing data analysis or planning.
Knowledge of related field procedures or insurance-related procedures and/or managed care systems and operations.
Good knowledge of project management.
Knowledge of data analysis and strong Excel skills.
Excellent oral and written communication skills, including presentation skills.
PC literacy, including Microsoft Office products.
Analytical and interpretive skills.
Good organizational skills.
Good interpersonal skills.
Good negotiation skills.
Ability to work in a team environment.
Ability to meet or exceed Performance Competencies.

Nice To Haves

Bachelor's degree from an accredited college or university, preferably with a major in Business Administration, Statistics, or Quantitative Analysis and coursework in Computer Sciences.

Responsibilities

Identify required resources and research project data, procedures, and history to understand project direction.
Prepare and manage project plans through completion.
Analyze data and identify trends across multiple offices for national client operations.
Monitor and assess data accuracy and integrity.
Communicate activity progress to involved parties.
Assist Program Managers in resolving issues.
Deliver oral and written presentations of project results.
Provide training to colleagues as needed.
Help transition programs as needed.
Perform other duties as assigned.
Support the organization's quality programs.
Travel as required.