Sr. IT Product Analyst

Trane Technologies • La Crosse, WI

19h • Hybrid

About The Position

The Sr. IT Product Analyst supports Trane Technologies’ Project Financial Management Portfolio, which includes Billing & Credits, Costing & Forecasting, Tax Management, Commissions, Procurement, and Revenue to Margin Accounting. The portfolio’s technology foundations include Oracle R12 and WorkSight, a custom Trane Technologies application built on Angular and .NET Core. The portfolio is in a phase of continuous improvement and stabilization.

Partnering with business Product Owners, this role develops technical solutions and roadmaps, orchestrates development delivery, and oversees stabilization and support for business-critical applications. The position calls for a techno-functional professional who can understand business needs, translate them into high-level technical solutions, and work across end-to-end processes affecting financial flows. The analyst supports a visible and complex business workstream and contributes to long-range and annual operating plan activities.

The role works onsite Monday through Thursday, with the option to choose a work location on Fridays. It may also be performed remotely, with limited travel potentially required. For enterprise-owned applications such as Salesforce, Oracle, and Web Methods, the analyst coordinates with Enterprise Delivery and Support teams.

Requirements

• 10 or more years of professional experience in an IT role.
• Strong business process and business partnering skills, curiosity about how systems work, and a strong sense of ownership.
• Knowledge and prior experience with ERP financials and projects; Oracle is preferred.
• Experience with Agile structures, roles, and principles, as well as LEAN methodologies.
• Extensive product development experience; functional experience is required.
• Ability to learn and translate complex, loosely defined business needs into system requirements.
• Project management, time management, planning, organizational, and analytical skills.
• Self-motivation, initiative, and ability to work effectively both independently and in teams.
• Ability to manage multiple high-visibility projects and workstreams and prioritize effectively.
• Ability to work with all levels of management and present to senior and executive leadership.
• Demonstrated leadership and ability to influence and inspire others toward challenging goals.
• Ability to learn complex modern technologies and conduct market research.
• Ability to manage stress while maintaining a professional, cooperative temperament.
• Ability to manage differing opinions and mitigate conflict.
• Strong written and oral communication, interpersonal skills, and clarity in communicating concepts and ideas.

Nice To Haves

• Bachelor’s degree in IT, Computer Science, MIS, or a related technical field is preferred.
• Oracle ERP experience is preferred.
• Technical development experience is a plus.

Responsibilities

• Develop an in-depth working knowledge of applications and processes in the product portfolio, including boundary systems and processes.
• Partner with Product Owners to establish product roadmaps and visions, taking ownership of technical debt considerations.
• Work with key users to understand business processes and requirements and translate them into technical requirements that improve efficiency, customer experience, and business growth and retention.
• Refine prioritized backlogs into user stories suitable for future sprint iterations.
• Work with Enterprise and SBU Platform and Architecture Teams to validate technical design direction and estimate development effort for prioritized requirements.
• Attend Scrum ceremonies and provide technical and functional input throughout development, testing, and deployment.
• Ensure incremental functionality is delivered on time, efficiently, and with quality.
• Author and maintain product documentation, including capabilities maps, systems and interfaces maps, solution options analyses, business requirements, and key features, in accordance with established standards.
• Oversee application and interface maintenance with support teams, including audit and controls, disaster recovery, ITGC controls, patching and upgrades, security updates, and accessibility protocols.
• Monitor aging and escalated tickets, provide resolution guidance, ensure root-cause analysis and problem management for recurring incidents, and keep solutions focused on business value.
• Coordinate regression testing for projects that may affect the applications.
• Partner with DevOps to monitor application health and performance using established tools and processes.
• Manage test instances and refresh schedules for SBU-owned applications and coordinate with the SBU environment manager.
• Work with Internal Procurement and Legal teams to arrange third-party licensing, support, and deployment resources, and manage timely renewals.
• Stay current on relevant technology solutions and industry best practices.
• Partner with the Product Owner to report monthly to business and IT leaders on support KPIs, delivered features, release schedules, budget tracking, and risks.
• Coordinate with the IT Manager on long-range planning, annual operating planning, and quarterly reconciliations.
• For enterprise-owned applications, work with Enterprise Delivery and Support teams to request and follow up on relevant activities.

Benefits

• Health insurance and holistic wellness programs with incentives, effective on day one for the employee and family.
• Fertility coverage and adoption/surrogacy assistance.
• Up to 15 vacation days, paid holidays, sick leave, and additional options supporting volunteer and parental leave.
• 401(k) matching.
• Educational and training opportunities through company programs.
• Tuition assistance and student debt support.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior