Sr IT Infrastructure Analyst

Air Methods • Greenwood Village, CO

12h

About The Position

Responsible for planning, coordinating, and executing activities related to Air Methods’ infrastructure. The role focuses on systems or network administration, maintenance, updates, performance, planning, documentation, and optimization. It requires expert-level troubleshooting and problem solving, as well as a working understanding of connected networks and systems, including servers, storage, datacenter and cloud applications and utilities, Office 365, VPN technologies, WAN/LAN connectivity, and client environments.

The position provides hands-on technical expertise and works with teams and IT leadership to develop infrastructure strategy, architecture, scalable solutions, and delivery processes focused on stability, agility, and cost effectiveness. It oversees and executes enterprise infrastructure initiatives and related projects, recommends and implements operational and infrastructure improvements, and manages documentation, internal training, and support transitions and ongoing improvement for enterprise systems. The position has no supervisory responsibilities.

Requirements

• Bachelor’s degree from a four-year college or university and five to eight years of related experience and/or training, or an equivalent combination of education and experience.
• Project management experience on large implementation projects.
• Experience creating relationships with and managing vendors.
• Experience evaluating processes and recommending IT solutions to improve processes.
• Expert-level ability to solve technical problems and provide long-term, scalable solutions.
• Ability to work in an unstructured environment and create structure.
• Excellent interpersonal communication skills.
• Strong team-player ability.
• Demonstrated ability to motivate and direct teams to accomplish goals.
• Ability to operate independently and be self-driven.
• Ability to efficiently analyze systems, data, processes, and related information, and to document complex functions.
• Demonstrated experience identifying and documenting detailed business requirements and preparing detailed design documents.
• Ability to express highly technical concepts to a non-technical audience.
• Working knowledge of at least one cloud IaaS platform, such as Azure or AWS.
• Expert-level skill in designing, building, updating, and maintaining networks and network systems.
• Advanced knowledge and hands-on capability with common Citrix, Microsoft, and Cisco technologies.
• Proficiency in Microsoft Office, including Visio.

Responsibilities

• Provide hands-on expertise in solving advanced technical problems and work with teams to develop long-term strategic plans and scalable solutions.
• Analyze infrastructure technology trends and work with IT leadership to develop infrastructure strategy, solutions, architecture, and delivery processes designed for stability, agility, and cost effectiveness.
• Oversee and execute technology initiatives to design, build, and maintain enterprise infrastructure and its project portfolio, including 24x7 data center infrastructure, mobility and remote access services, wireless networks, enterprise messaging environments, Active Directory multi-forest integration, dual-carrier global WAN, software-defined internetworking, and end-user computing solutions.
• Recommend and implement operational and infrastructure changes, including improvements to tools and processes.
• Manage documentation, internal training, support transition, and ongoing improvement for enterprise systems.
• Maintain regular scheduled attendance.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior