Sr. IT Consultant

RAB Aggregator, LLC

6d•$130,000 - $210,000

About The Position

Amplix is a leading technology advisory firm that helps organizations accelerate business transformation through innovative technology. With 3,500+ customers nationwide, we deliver increased speed to value and reduced risk across the full IT ecosystem — from CX, IT infrastructure, cloud, and security to mobility and beyond. Through thousands of advisory engagements, we’ve influenced and optimized hundreds of millions of dollars in IT spend, helping clients build flexible, scalable, and resilient technology solutions that give them a strategic advantage. Joining Amplix means becoming part of a team that’s shaping the future of IT advisory. Here, you’ll have the opportunity to make an impact at scale, grow your career, and be part of a company that values your individual goals as much as our collective mission. Headquartered in Norwood, MA, with offices and remote employees across the country, Amplix is a national company with a close-knit culture. Our people share a common set of values and a passion for helping clients, partners, and each other succeed. The Sr IT Consultant will work with the entire Amplix team as well as clients and prospective clients on a daily basis. This position will also work extensively with our Ecosystem of partners and providers to learn, to vet and to be able to recommend appropriate designs and solutions to our team and clients.

Requirements

Technical school or college level education; or one to three years related experience and/or training; or equivalent combination of education and experience.
Minimum of 10 years of practical and/or direct experience working with the full stack of Cyber solutions
Solid Presentation and communication skills
Similar roles and industry experience with service providers that are consistent with expectation
Deep, well-rounded Experience and solid understanding of public and private cloud, MSP services, AI and Cyber technology solutions. Understanding of IT, including connectivity, routing, voice, SaaS applications and industry/product knowledge and complementary technologies. Extensive knowledge required of Windows computer hardware and software, Microsoft Office products
Ability to simultaneously be involved with many different opportunities and provide direction for client/team
Ability to perform in highly stressful environments
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, and the general public.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent, and to draw and interpret bar graphs.
Has advanced basic computer job skills including logging on to systems, ability to communicate by email, ability to compose documents, enter database information, create presentations, download forms, and preserve/backup important data.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
This position requires a valid insurable Driver’s License. A valid passport is preferred.

Nice To Haves

All Technical Certifications are a plus
Experience working in the Channel is a plus

Responsibilities

Provide Pre-Sales technical support and work directly with Amplix team members to help with all topology designs, solutions, opportunities and recommendations of IT solutions
Ongoing evaluation of Cyber, Cloud, AI and Network partners and products to ensure we are always recommending optimal products and the top partners available
Listen and help walk client through a solution-based journey to anticipate what they can expect from process
Work directly with clients and prospective clients to discuss and recommend solutions that client has requested or that may help client with efficiencies, production and cost savings
Develop tools to assist sales and team members navigate technologies and partners to narrow focus appropriate partners for a specific client application and solution
Create and walk clients through tools to assist understanding of assessments, key items to address based on severity and all components of a solution to support them
Engage with all partners and TSD’s to understand offerings as well as taking note of companies who excel with specific technologies, support and client experience
Research industry to stay up to speed on all latest technologies and continuous knowledge improvements including day zero evolutions within Cyber Technologies and latest black hat attack targets and vectors
Present technologies, topologies and options to clients having the ability to carry the meeting, address and overcome objections and questions and often run point during client meetings
Assist team members with any questions and challenges while always being a complete team player
Assist team members and clients with technical issues and/or trouble escalations
Leverage all resources available to ensure optimal designs and outcomes
Encourage revenue growth by inspiring clients to review additional services that will ultimately benefit them and their organizations.
Must have strong note taking and documentation skills
Review and take partner trainings available via our TSD’s or directly via partner training pages as well as attend training events that are scheduled directly with Amplix
Ability to leverage past relationships to introduce potential clients to Amplix
Provide continuous communication, feedback and ideas with leadership to improve Amplix, and our employees and clients’ lives.
Participate in company meetings, department meetings and other company events.
Conflicts and other challenges are to be promptly communicated to your supervisor then HR if not resolved within a reasonable time frame (chain of command).
Participate in all company training courses provided and successfully complete all necessary online and self-paced training courses in the defined timelines required.
Maintain an awareness of and always strive to practice and improve upon your personal integrity, honesty, positive outlook and attitude, sense of urgency, follow through, accountability, communication, sales, social and relationship skills, continuing training and education, company, industry, and product knowledge.