Sr. HRIS Analyst (Contract)

PointClickCare•Mississauga, ON

7d•CA$45 - CA$50•Remote

About The Position

At PointClickCare, our mission is to help providers deliver exceptional care, starting with our people. As a leading, founder-led, and privately held health tech company, we empower employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of over 400 integrated partners, our platform serves over 30,000 provider organizations. We reinvest a significant percentage of our revenue into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. We empower our people to be the architects of a smarter healthcare future, one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. This role provides senior-level HRIS coverage, ensuring continuity of day-to-day HR systems operations while supporting ongoing HR technology initiatives. The contractor will act as a trusted HRIS partner to HR, Payroll, and IT—stabilizing current-state SAP SuccessFactors operations while contributing to integration work, process improvements, and future-state platform readiness (including Workday migration activities, where applicable).

Requirements

7+ years of senior HRIS experience in large enterprise environments.
Strong hands-on experience with SAP SuccessFactors, especially Employee Central, including backend.
Experience in REST APIs and integrations.
Proven experience supporting HRIS operations during high-volume, business-critical periods.
Experience with HR system integrations, data feeds, or middleware.
Strong testing, data validation, and troubleshooting skills.
Ability to operate independently as a long-term contractor with minimal ramp-up.
Bachelor’s degree in HR, Information Systems, Business, or related field

Nice To Haves

Exposure to Workday (support, reporting, security, migration activities).
Experience supporting compensation cycles, payroll, or time & attendance integrations.
Experience with Python.
Experience with web services.
ServiceNow HR case management exposure.
Experience supporting HR transformations or platform transitions.
Master's degree

Responsibilities

Serve as the primary HRIS partner for core HCM modules (primarily SAP SuccessFactors Employee Central, Compensation, Recruiting, Onboarding, Payroll, and Talent modules).
Provide hands-on configuration, troubleshooting, and support across the employee lifecycle.
Support HR and Payroll teams with issue resolution, data corrections, and system inquiries.
Manage and execute system changes including configuration updates, releases, enhancements, and integrations.
Support HR system integrations and data feeds using middleware or APIs (e.g., Dell Boomi, SAP CPI, file-based integrations).
Partner with IT and vendors to resolve defects, manage incidents, and coordinate fixes.
Perform data migration activities, mass uploads, data mapping, and validation.
Maintain Role-Based Permissions (RBP), workflow rules, MDF objects, and foundation objects.
Conduct data audits, support compliance activities, and ensure data integrity across systems.
Lead and execute testing activities including SIT, UAT, regression, and end-to-end testing.
Support HR-led initiatives such as compensation planning cycles, reporting changes, and process updates.
Document changes, processes, and configuration decisions for continuity and audit readiness.
Support standard and ad hoc reporting across HRIS platforms.
Assist with dashboards, audits, and workforce analytics using SuccessFactors reporting and/or Power BI.
Partner with HR stakeholders to translate reporting needs into system solutions.
Provide support for HR transformation efforts, including business process optimization and system readiness for future platform changes (e.g., SuccessFactors to Workday).
Contribute to migration preparation activities such as data cleanup, configuration rationalization, and reporting alignment.