Sr. HR Operations Specialist - UKG Ready

Double Good•Elmhurst, IL

12d•$90,000 - $120,000•Hybrid

About The Position

Double Good is a leading fundraising app and technology company. They are looking for a Sr. HR Operations Specialist - UKG Ready to join their growing People team. This is a hybrid role based out of their Elmhurst location, requiring occasional visits to other locations. The People Team Operations Specialist is responsible for the configuration, optimization, and data integrity of UKG Ready, ensuring seamless employee experiences and providing insights to support the company's growth. This role acts as the subject matter expert for UKG Ready and manages the operational aspects of the employee lifecycle, including Core HR, Time & Labor Management, Benefits, Payroll, Onboarding, and other modules. The Specialist will oversee system configuration, workflow design, data integrity, reporting, and contribute to process improvements.

Requirements

UKG Ready configuration experience (must-have): 2+ years of hands-on experience maintaining and configuring UKG Ready, including pay rules, accrual policies, workflows, security profiles, and reporting.
5+ years of overall HRIS/HCM and People Operations experience supporting an organization of 200+ employees.
Demonstrated knowledge of UKG Ready Core HR, TLM, Benefits, Onboarding, Payroll, Compensation, Advanced Scheduler, Attendance and Performance Management modules; familiarity with Document Manager and People Assist modules.
Experience integrating UKG Ready with adjacent systems (ATS, benefits carriers, 401(k), single sign-on, learning platforms).
Experience supporting a multi-state, multi-location workforce that includes manufacturing, warehouse, or operations team members.
Strong understanding of HR processes—payroll partnership, benefits administration, leave and time-off management, and compliance reporting (ACA, EEO-1, multi-state requirements).
Advanced Excel skills (pivot tables, VLOOKUP, complex formulas) and comfort working with large data sets.
Excellent attention to detail with strong analytical and problem-solving skills.
Clear communicator who can translate between technical and non-technical audiences and tailor messaging to managers, team members, and executives.
Bachelor’s degree in Human Resources, Business, Information Systems, or a related field—or equivalent practical experience.
Current authorization to work in the United States. Visa sponsorship is not provided.

Nice To Haves

UKG Ready certification(s) or formal UKG training.
Familiarity with integration tools (e.g., Boomi, Workato).
Project management experience or formal methodology exposure (Agile, Lean, Six Sigma).
Experience supporting open enrollment, ACA, EEO-1, and audit readiness end-to-end.
PHR, SHRM-CP, or similar HR certification.

Responsibilities

Own UKG Ready configuration, including refining existing modules and maintaining Core HR, TLM, Benefits, Payroll, Onboarding, Advanced Scheduler, Attendance, Compensation, Performance Management, and other modules. This includes managing pay rules, accrual policies, workflows, security profiles, org structure, and notifications.
Serve as the UKG Ready Subject Matter Expert (SME) for the People Team, troubleshooting issues, evaluating platform releases, leading enhancement requests, and managing vendor escalations.
Protect data integrity through regular audits, mass updates, and reconciliations between UKG Ready, payroll, and benefits vendors, investigating and resolving discrepancies.
Contribute to building reporting and insights by designing and maintaining reports and dashboards with the Director, People Operations & Technology to provide workforce data for decision-making.
Document and educate by creating and maintaining SOPs, configuration decisions, and end-user guides, and training managers and team members on UKG Ready self-service.
Assist with People Operations projects, including open enrollment, compliance reporting (ACA, EEO-1, state-specific), system upgrades, integrations, and process redesigns.
Champion an excellent team member experience by responding to People Team inquiries with accuracy, empathy, and a continuous improvement mindset.