About The Position

Pindrop is seeking a UKG Ready Specialist to optimize their HR system, which is currently under-configured, insufficiently automated, and causing data quality issues. This is a hands-on role for a subject matter expert who can assess the current implementation, understand end-to-end processes, and drive immediate improvements. The specialist will be responsible for system configuration, workflow builds, ongoing optimization, and ensuring data integrity across the employee lifecycle. This role requires a deep understanding of UKG Ready's capabilities and limitations, a strong focus on accuracy, and the ability to collaborate and train others.

Requirements

  • 4+ years of hands-on UKG Ready ownership, including system administration, workflow configuration, module build-out, and integration management.
  • Demonstrated experience assessing and optimizing an under-configured or underperforming UKG Ready instance.
  • Experience with UKG Ready integrations (payroll, benefits, IT provisioning, or Finance reporting systems).
  • Strong data integrity mindset: experience auditing HR data, identifying systemic errors, and implementing quality controls.
  • Experience building HR dashboards and reporting within UKG Ready.
  • Experience training non-technical HR team members on UKG Ready administrative and self-service functions.

Nice To Haves

  • Experience conducting a formal HRIS platform evaluation.
  • Experience supporting an HRIS migration (into or away from UKG Ready).
  • Familiarity with compliance requirements in a multi-state US workforce (I-9, EEO-1, state-specific leave laws) and their management within UKG Ready.
  • Experience at a high-growth technology or SaaS company with rapid headcount scaling.
  • Exposure to international contractor populations and their management in UKG Ready or alongside it.

Responsibilities

  • Assess the current UKG Ready implementation and document findings with a priority roadmap.
  • Serve as the primary UKG Ready subject matter expert, owning system configuration, workflow builds, and optimization.
  • Build out and optimize UKG Ready modules including Core HR, Onboarding, Time & Attendance, Reporting, and Benefits Administration.
  • Design and implement automated workflows to reduce manual data entry and improve data accuracy.
  • Understand and validate the outcomes of workflows.
  • Configure manager and employee self-service functionality.
  • Audit historical data, correct errors, and establish quality controls.
  • Own technical connectivity between UKG Ready and downstream systems (payroll, benefits, Finance, IT).
  • Build data integrity checks and automated reporting for leadership.
  • Partner with IT and Security on system governance, access controls, and integration architecture.
  • Proactively flag and escalate data quality issues.
  • Explain the system to non-technical colleagues and train People Operations team members.
  • Document all configuration decisions, workflow builds, and system changes.
  • Build and maintain a UKG Ready admin guide.
  • Deliver comprehensive knowledge transfer.
  • Build and maintain HR dashboards and reporting in UKG Ready.
  • Partner with the Sr. Director of People Operations to ensure reporting meets needs.
  • Establish reporting standards and cadences.

Benefits

  • Base Pay Range: $50—$50 USD
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