Sr. HR Business Consultant

Jackson National Life Insurance • Chicago, IL

13h

About The Position

The Sr. Human Resources Business Consultant (HRBC) serves as a partner to management on human resources issues. The role is hands-on and strategic, requiring working knowledge across multiple HR disciplines. The Sr. HRBC anticipates HR-related needs and communicates business objectives from assigned business units to HR so that HR can deliver solutions that add value. The position also requires business literacy about the supported units, including understanding their culture and key business initiatives.

The role supports multiple business units and locations, advises and coaches managers, resolves complex associate relations matters, and guides performance management, organizational planning, staffing, and HR policy interpretation. It also includes investigations, compliance support, and collaboration with legal and HR colleagues. Additional duties may include HR training, special projects, Workday support, immigration policy initiatives, and assistance with international assignment matters.

The position requires a bachelor's degree and at least eight years of HR experience resolving associate relations issues. SHRM-CP and PHR credentials are preferred. Base pay is $106,000–$120,000, depending on experience and job-related qualifications. The role is eligible for an annual bonus program, compensated personal time off and holidays, health benefits, a 401(k) plan with generous matching, and other benefit programs subject to company policies and plan terms.

Requirements

• Working knowledge of multiple HR disciplines, compensation practices, performance management, federal and state employment laws, associate relations, organizational effectiveness, talent management, workforce planning, and analytics.
• Comprehensive understanding of business unit functions, strategic objectives, and goals from an HR and organizational perspective.
• Strong background and understanding of associate relations issues, concepts, and employment law.
• Excellent consulting, client management, and business literacy skills.
• Strong conflict management, interpersonal, and negotiation skills.
• Excellent verbal and written communication skills.
• Ability to build trusting relationships to gain support and achieve results.
• Ability to envision, develop, and implement strategies addressing complex business issues.
• Ability to support multiple business units in multiple locations and interact flexibly with associates at all levels.
• Self-directed and motivated, with initiative to anticipate client needs and recommend solutions.
• Ability to work independently with minimal direction while collaborating within the HR organization.
• Bachelor's degree required.
• At least 8 years of human resources experience resolving associate relations issues required.

Nice To Haves

• Comprehensive knowledge of union relations matters.
• SHRM-CP preferred.
• Professional in Human Resources (PHR)-HRCI preferred.

Responsibilities

• Coach and advise assigned client groups.
• Analyze trends and metrics with the HR group to develop solutions, programs, and policies.
• Manage and resolve complex associate relations issues.
• Conduct effective, thorough, and objective investigations.
• Conduct regular meetings with respective business units.
• Maintain knowledge of legal requirements for day-to-day associate management, reduce legal risks, and support regulatory compliance; partner with the legal department as needed.
• Provide day-to-day performance management guidance to line management, including coaching, counseling, career development, and disciplinary actions.
• Develop appropriate and effective performance corrective actions and measures.
• Work with management and associates to improve work relationships, morale, productivity, and retention.
• Provide and develop HR policy guidance and interpretation.
• Advise on organizational design, workforce planning, succession planning, training needs, executive coaching needs, and short- and long-term staffing and recruiting needs.
• May develop, implement, and deliver training on HR topics.
• Handle special projects and initiatives, including ongoing Workday support and immigration policies.
• May assist with HR matters involving international assignments.

Benefits

• Annual bonus program eligibility.
• Compensated personal time off.
• Paid holidays.
• Health benefits.
• 401(k) plan with generous matching.
• Other benefit programs according to company employment policies and the formal terms of the plans and programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior