Sr. Google Workspace Engineer

DDN•Santa Clara, CA

About The Position

DDN is hiring a senior Google Workspace engineer to become the internal technical owner of its collaboration environment. The engineer will drive the Google Workspace service through hypercare and own its ongoing administration, security, reliability, and advanced support. The hands-on role works closely with IAM, Security, the Service Desk, and the Digital Workplace team. The role owns Workspace engineering and service operations, including administration and improvement of core services, email configuration, collaboration standards, service health, escalations, documentation, and release controls. The engineer will serve as the internal technical lead for a partner-run migration of mail, calendars, and files; support the transition from Teams meetings to Google Meet; and help retire Microsoft 365 mail, OneDrive, and SharePoint services. The engineer will also support identity and application integrations, develop practical administrative automation, maintain security controls, administer Google Vault retention and holds with Legal and Compliance, provide audit evidence, and support secure Gemini Enterprise access to Workspace data. Initial priorities are supporting final migration waves and hypercare, establishing sustainable in-house operations, and closing dependencies for Microsoft mail and file-service retirement.

Requirements

  • At least 7 years of experience in IT infrastructure or collaboration engineering, including at least 3 years administering Google Workspace in a production enterprise environment.
  • Deep hands-on knowledge of Gmail, Drive/Shared Drives, Calendar, Meet, Groups, and the Google Workspace Admin Console.
  • Strong knowledge of mail flow, DNS, and authentication standards including SPF, DKIM, and DMARC; permissions; and shared data governance.
  • Experience with SSO, IAM integrations, Google Vault, audit logging, and security controls across Workspace.
  • Ability to troubleshoot complex migrations, production incidents, integration issues, and employee-impacting problems.
  • Useful scripting or API experience and the discipline to document, test, and safely deploy changes.

Nice To Haves

  • Experience with Microsoft 365-to-Google Workspace migrations, Google Meet transition, or coexistence.
  • Google Workspace administration certification or experience supporting SOC 2/ISO 27001 audit requirements.
  • Experience integrating Workspace with Okta or another enterprise identity provider.

Responsibilities

  • Administer and improve Gmail, Drive and Shared Drives, Calendar, Meet, Groups, and other core Google Workspace services, including organizational units, admin roles, policies, domains, and licensing.
  • Own email configuration and troubleshooting, including routing, aliases, delegated access, SMTP, DNS, MX, SPF, DKIM, and DMARC.
  • Establish standards for sharing, data ownership, storage, groups, access, and collaboration while avoiding unnecessary friction for employees.
  • Monitor service health and changes, manage high-severity escalations, and maintain support documentation, operational runbooks, and release controls.
  • Serve as the internal engineering lead for the partner-run transition of mail, calendars, and files; validate migration results and resolve gaps identified during go-live and hypercare.
  • Support the transition from Teams meetings to Google Meet and the planned retirement of Microsoft 365 mail, OneDrive, and SharePoint, including coexistence and user-impact issues.
  • Partner with IAM on SSO, provisioning, joiner/mover/leaver changes, and access for Windows, Mac, and mobile users; support integrations with Slack and enterprise applications.
  • Build practical automation using Google Workspace APIs, Apps Script, Python, GAM, or similar tools for administration, reporting, and account lifecycle tasks.
  • Configure and maintain security controls for administrative access, MFA/SSO integrations, data loss prevention, external sharing, OAuth app access, and audit logging.
  • Administer Google Vault retention and holds with Legal and Compliance, and provide technical evidence for audits and access reviews.
  • Support the Principal Architect and AI platform owners on secure Gemini Enterprise access to Workspace data, and own Workspace configuration.
  • Coach support engineers, document standards, and work with Google or vendors on complex production issues.
  • Support final migration waves and hypercare, establish sustainable in-house Workspace operations, and close dependencies for Microsoft mail and file-service retirement.
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